CFPB · Single-product concentration
Luminate Home Loans, Inc.
6 CFPB complaints · 83.3% in "Mortgage" · top issue Application, originator, mortgage broker.
Luminate Home Loans, Inc.: 83.3% of 6 CFPB complaints sit in "Mortgage". Timely 66.7% · relief 0%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2015 to 2019
CFPB relief outcome brief
CCDB company luminate-home-loans-inc
0% relief · 66.7% timely · 6 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Luminate Home Loans, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Luminate Home Loans, Inc. complaint mix by product
- Mortgage 5 83.3% – 0% relief
- Credit reporting, 1 16.7% – 0% relief
How Luminate Home Loans, Inc.'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Luminate Home Loans, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MN
- 66.7% of this company's filings
Luminate Home Loans, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2019
- 1
- -66.7% vs 2015
Top States
| State | Complaints |
|---|---|
| MN | 4 |
| TX | 1 |
| SD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Improper use of your report | 1 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 66.7% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Luminate Home Loans, Inc. filings cluster in one product
Luminate Home Loans, Inc.'s 6 logged complaints stay concentrated: only 3 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2019-07-07.
Luminate Home Loans, Inc. answers 66.7% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Luminate Home Loans, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Luminate Home Loans, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 6.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 66.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Luminate Home Loans, Inc. (66.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration