CFPB · Single-product concentration
Liberty Home Equity Solutions, Inc.
36 CFPB complaints · 100% in "Mortgage" · top issue Application, originator, mortgage broker.
Liberty Home Equity Solutions, Inc.: 100% of 36 CFPB complaints sit in "Mortgage". Timely 94.4% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2012 to 2018
CFPB relief outcome brief
CCDB company liberty-home-equity-solutions-inc
0% relief · 94.4% timely · 36 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Liberty Home Equity Solutions, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 36 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Liberty Home Equity Solutions, Inc. complaint mix by product
- Mortgage 36 100.0% – 0% relief
How Liberty Home Equity Solutions, Inc.'s 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 36 |
Where Liberty Home Equity Solutions, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 25% of this company's filings
Liberty Home Equity Solutions, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2018
- 3
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| FL | 9 |
| CA | 3 |
| CT | 3 |
| MA | 2 |
| AZ | 2 |
| IL | 2 |
| MD | 2 |
| PA | 2 |
| GA | 1 |
| IN | 1 |
| NV | 1 |
| WA | 1 |
| KY | 1 |
| TX | 1 |
| CO | 1 |
| NJ | 1 |
| NY | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 10 |
| Loan modification,collection,foreclosure | 8 |
| Loan servicing, payments, escrow account | 7 |
| Settlement process and costs | 4 |
| Struggling to pay mortgage | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 100% |
| 2013 | 7 | 100% |
| 2014 | 5 | 100% |
| 2015 | 7 | 100% |
| 2016 | 5 | 100% |
| 2017 | 6 | 100% |
| 2018 | 3 | 33.3% |
Source: CFPB Consumer Complaint Database
Liberty Home Equity Solutions, Inc. filings cluster in one product
Liberty Home Equity Solutions, Inc.'s 36 logged complaints stay concentrated: only 18 states show a filing. Only 13.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2018-11-19.
Liberty Home Equity Solutions, Inc. answers 94.4% of complaints inside the CFPB's tracked window and closes 91.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Liberty Home Equity Solutions, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Liberty Home Equity Solutions, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 36.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Liberty Home Equity Solutions, Inc. (94.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration