CFPB · Single-product concentration
Glass Mountain Capital, LLC
179 CFPB complaints · 94.4% in "Debt collection" · top issue Communication tactics.
Glass Mountain Capital, LLC: 94.4% of 179 CFPB complaints sit in "Debt collection". Timely 94.4% · relief 0.6%. Allegations, not findings.
- Single-product concentration
- +37.5% filings 2013 to 2025
CFPB relief outcome brief
CCDB company glass-mountain-capital-llc
0.6% relief · 94.4% timely · 179 filings · Debt collection
Same-product relief peers
Nearest relief peer: Credit Corp Solutions Inc. (0.6% relief)
Glass Mountain Capital, LLC closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Glass Mountain Capital, LLC's 179 filings include narrative text
44.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Glass Mountain Capital, LLC complaint mix by product
- Debt collection 169 94.4% – 0% relief
- Credit reporting 4 2.2% – 0% relief
- Credit reporting, 3 1.7% – 0% relief
- Payday loan 2 1.1% – 50% relief
- Credit card 1 0.6% – 0% relief
How Glass Mountain Capital, LLC's 179 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 169 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Payday loan | 2 |
| Credit card | 1 |
Nationwide filing states for Glass Mountain Capital, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 14.5% of this company's filings
Glass Mountain Capital, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 11
- +37.5% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 26 |
| CA | 21 |
| IL | 15 |
| FL | 13 |
| NY | 10 |
| MI | 8 |
| VA | 8 |
| GA | 6 |
| AZ | 6 |
| PA | 6 |
| MA | 5 |
| WA | 4 |
| KY | 4 |
| CT | 3 |
| MD | 3 |
| SC | 3 |
| OH | 3 |
| IA | 2 |
| IN | 2 |
| OR | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 54 |
| Attempts to collect debt not owed | 36 |
| Written notification about debt | 19 |
| Cont'd attempts collect debt not owed | 17 |
| Electronic communications | 12 |
| False statements or representation | 9 |
| Disclosure verification of debt | 7 |
| Improper contact or sharing of info | 6 |
| Improper use of your report | 4 |
| Threatened to contact someone or share information improperly | 4 |
| Took or threatened to take negative or legal action | 4 |
| Problem when making payments | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Can't stop charges to bank account | 1 |
| Can't contact lender | 1 |
| Taking/threatening an illegal action | 1 |
| Incorrect information on your report | 1 |
| Problem with a company's investigation into an existing issue | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 75% |
| 2014 | 18 | 77.8% |
| 2015 | 11 | 90.9% |
| 2016 | 21 | 85.7% |
| 2017 | 9 | 100% |
| 2018 | 5 | 100% |
| 2019 | 10 | 100% |
| 2020 | 11 | 100% |
| 2021 | 13 | 100% |
| 2022 | 15 | 100% |
| 2023 | 17 | 100% |
| 2024 | 30 | 100% |
| 2025 | 11 | 100% |
Source: CFPB Consumer Complaint Database
Glass Mountain Capital, LLC filings cluster in one product
Glass Mountain Capital, LLC's 179 logged complaints reach a nationwide footprint - 40 states have at least one filing. 44.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-04-25.
Glass Mountain Capital, LLC answers 94.4% of complaints inside the CFPB's tracked window and closes 98.9% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Glass Mountain Capital, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Glass Mountain Capital, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 179.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Glass Mountain Capital, LLC (94.4% timely; 0.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration