Glass Mountain Capital, LLC
179 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Glass Mountain Capital, LLC complaint mix by product
- Debt collection 169 94.4% – 0% relief
- Credit reporting 4 2.2% – 0% relief
- Credit reporting, 3 1.7% – 0% relief
- Payday loan 2 1.1% – 50% relief
- Credit card 1 0.6% – 0% relief
How Glass Mountain Capital, LLC's 179 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 169 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Payday loan | 2 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 26 |
| CA | 21 |
| IL | 15 |
| FL | 13 |
| NY | 10 |
| MI | 8 |
| VA | 8 |
| GA | 6 |
| AZ | 6 |
| PA | 6 |
| MA | 5 |
| WA | 4 |
| KY | 4 |
| CT | 3 |
| MD | 3 |
| SC | 3 |
| OH | 3 |
| IA | 2 |
| IN | 2 |
| OR | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 54 |
| Attempts to collect debt not owed | 36 |
| Written notification about debt | 19 |
| Cont'd attempts collect debt not owed | 17 |
| Electronic communications | 12 |
| False statements or representation | 9 |
| Disclosure verification of debt | 7 |
| Improper contact or sharing of info | 6 |
| Improper use of your report | 4 |
| Threatened to contact someone or share information improperly | 4 |
| Took or threatened to take negative or legal action | 4 |
| Problem when making payments | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Can't stop charges to bank account | 1 |
| Can't contact lender | 1 |
| Taking/threatening an illegal action | 1 |
| Incorrect information on your report | 1 |
| Problem with a company's investigation into an existing issue | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 75% |
| 2014 | 18 | 77.8% |
| 2015 | 11 | 90.9% |
| 2016 | 21 | 85.7% |
| 2017 | 9 | 100% |
| 2018 | 5 | 100% |
| 2019 | 10 | 100% |
| 2020 | 11 | 100% |
| 2021 | 13 | 100% |
| 2022 | 15 | 100% |
| 2023 | 17 | 100% |
| 2024 | 30 | 100% |
| 2025 | 11 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Glass Mountain Capital, LLC
Glass Mountain Capital, LLC's 179 logged complaints reach a nationwide footprint - 40 states have at least one filing on record. 44.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2025-04-25.
Glass Mountain Capital, LLC answers 94.4% of complaints inside the CFPB's tracked window and closes 98.9% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Glass Mountain Capital, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Glass Mountain Capital, LLC have?
179, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Glass Mountain Capital, LLC respond to complaints on time?
94.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Glass Mountain Capital, LLC?
"Communication tactics", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.