Total complaints
15
Filed since 2016
2026 data Public-data reference. official source
Lenox Financial Mortgage Corporation
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows Lenox Financial Mortgage Corporation's complaint history from CFPB public records. 15 consumers have filed complaints since 2016. The company has a 66.7% timely response rate and has provided relief in 20% of cases.
15
Total Complaints
66.7%
Timely Response
0%
Disputed
20%
Relief Provided
8
States Active
2016
Since
Timely response
66.7%
CFPB-tracked response window
Relief rate
20%
Closed with monetary or non-monetary relief
Timely response rate 66.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 20.0%
Industry median
Share closed with monetary or non-monetary relief.
Lenox Financial Mortgage Corporation complaint mix by product
- Mortgage 11 73.3% – 27% relief
- Credit reporting 4 26.7% – 0% relief
How Lenox Financial Mortgage Corporation's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 11 |
| Credit reporting or other personal consumer reports | 4 |
Top States
| State | Complaints |
|---|---|
| MO | 4 |
| CA | 3 |
| AZ | 2 |
| TX | 2 |
| FL | 1 |
| WA | 1 |
| RI | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Improper use of your report | 4 |
| Closing on a mortgage | 3 |
| Settlement process and costs | 1 |
| Loan servicing, payments, escrow account | 1 |
| Application, originator, mortgage broker | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 2 | 0% |
| 2018 | 2 | 50% |
| 2020 | 3 | 100% |
| 2021 | 1 | 0% |
| 2023 | 6 | 83.3% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Lenox Financial Mortgage Corporation
Lenox Financial Mortgage Corporation has accumulated 15 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2023-12-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Lenox Financial Mortgage Corporation reports a 66.7% timely-response rate and has closed 80% of cases with a written explanation to the consumer. 20% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Lenox Financial Mortgage Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Lenox Financial Mortgage Corporation have?
Lenox Financial Mortgage Corporation has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Lenox Financial Mortgage Corporation respond to complaints on time?
Lenox Financial Mortgage Corporation has a 66.7% timely response rate to CFPB complaints.
What is the most common complaint about Lenox Financial Mortgage Corporation?
The most common issue reported against Lenox Financial Mortgage Corporation is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
