CFPB · Single-product concentration
Long & Foster Financial Services, Inc.
72 CFPB complaints · 79.2% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Long & Foster Financial Services, Inc.: 79.2% of 72 CFPB complaints sit in "Mortgage". Timely 84.7% · relief 16.7%. Allegations, not findings.
- Single-product concentration
- +100% filings 2015 to 2026
CFPB relief outcome brief
CCDB company long-foster-financial-services-inc
16.7% relief · 84.7% timely · 72 filings · Mortgage
Same-product relief peers
Nearest relief peer: Security National Financial Corp (16.7% relief)
Long & Foster Financial Services, Inc. closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Long & Foster Financial Services, Inc.'s 72 filings include narrative text
55.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Long & Foster Financial Services, Inc. complaint mix by product
- Mortgage 57 79.2% – 21% relief
- Credit reporting, 7 9.7% – 0% relief
- Credit reporting 6 8.3% – 0% relief
- Money transfer, 1 1.4% – 0% relief
- Debt collection 1 1.4% – 0% relief
How Long & Foster Financial Services, Inc.'s 72 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 57 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Credit reporting or other personal consumer reports | 6 |
| Money transfer, virtual currency, or money service | 1 |
| Debt collection | 1 |
Where Long & Foster Financial Services, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MD
- 13.9% of this company's filings
Long & Foster Financial Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| MD | 10 |
| GA | 8 |
| VA | 6 |
| TX | 5 |
| AZ | 5 |
| NC | 4 |
| FL | 3 |
| MO | 3 |
| WI | 3 |
| CA | 2 |
| NY | 2 |
| PA | 2 |
| NE | 2 |
| MI | 1 |
| OK | 1 |
| IN | 1 |
| OR | 1 |
| AL | 1 |
| WV | 1 |
| CT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 25 |
| Closing on a mortgage | 18 |
| Improper use of your report | 10 |
| Trouble during payment process | 7 |
| Incorrect information on your report | 3 |
| Application, originator, mortgage broker | 3 |
| Fraud or scam | 1 |
| Settlement process and costs | 1 |
| Credit decision / Underwriting | 1 |
| Loan servicing, payments, escrow account | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 50% |
| 2016 | 3 | 33.3% |
| 2017 | 2 | 100% |
| 2018 | 5 | 80% |
| 2019 | 5 | 100% |
| 2020 | 6 | 100% |
| 2021 | 15 | 93.3% |
| 2022 | 9 | 66.7% |
| 2023 | 8 | 87.5% |
| 2024 | 7 | 85.7% |
| 2025 | 6 | 100% |
| 2026 | 4 | 75% |
Source: CFPB Consumer Complaint Database
Long & Foster Financial Services, Inc. filings cluster in one product
Long & Foster Financial Services, Inc.'s 72 logged complaints stay concentrated: only 28 states show a filing. 55.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-04-07.
Long & Foster Financial Services, Inc. answers 84.7% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Long & Foster Financial Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Long & Foster Financial Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 72.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 84.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Long & Foster Financial Services, Inc. (84.7% timely; 16.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration