CFPB · Single-product concentration
Preferred Collection and Management, Inc.
144 CFPB complaints · 89.6% in "Debt collection" · top issue Attempts to collect debt not owed.
Preferred Collection and Management, Inc.: 89.6% of 144 CFPB complaints sit in "Debt collection". Timely 86.1% · relief 1.4%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2026
CFPB relief outcome brief
CCDB company preferred-collection-and-management-inc
1.4% relief · 86.1% timely · 144 filings · Debt collection
Same-product relief peers
Nearest relief peer: Linebarger Goggan Blair & Sampson LLP (1.4% relief)
Preferred Collection and Management, Inc. closes 1.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Preferred Collection and Management, Inc. scores strongest on closed with explanation (97/100 percentile-benchmarked) and weakest on relief provided (7/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
7 / 100 percentile-benchmarked
1.4% of complaints closed with relief to the consumer
Timely response
76 / 100 percentile-benchmarked
86.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
97 / 100 percentile-benchmarked
98.6% of complaints closed with an explanation to the consumer
Most of Preferred Collection and Management, Inc.'s 144 filings include narrative text
48.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Preferred Collection and Management, Inc. complaint mix by product
- Debt collection 129 89.6% – 1% relief
- Credit reporting, 15 10.4% – 7% relief
How Preferred Collection and Management, Inc.'s 144 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 129 |
| Credit reporting, credit repair services, or other personal consumer reports | 15 |
Concentrated filing states for Preferred Collection and Management, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 91.7% of this company's filings
Preferred Collection and Management, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 2
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 132 |
| GA | 3 |
| CT | 3 |
| TX | 1 |
| IL | 1 |
| MO | 1 |
| TN | 1 |
| RI | 1 |
| WV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 49 |
| Written notification about debt | 37 |
| Cont'd attempts collect debt not owed | 11 |
| Disclosure verification of debt | 11 |
| Communication tactics | 9 |
| Incorrect information on your report | 8 |
| False statements or representation | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Took or threatened to take negative or legal action | 3 |
| Electronic communications | 2 |
| Improper use of your report | 2 |
| Improper contact or sharing of info | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 3 | 100% |
| 2015 | 8 | 100% |
| 2016 | 10 | 80% |
| 2017 | 17 | 94.1% |
| 2018 | 21 | 100% |
| 2019 | 17 | 76.5% |
| 2020 | 33 | 75.8% |
| 2021 | 11 | 81.8% |
| 2022 | 6 | 50% |
| 2023 | 3 | 100% |
| 2024 | 4 | 100% |
| 2025 | 7 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Preferred Collection and Management, Inc. filings cluster in one product
Preferred Collection and Management, Inc.'s 144 logged complaints stay concentrated: only 9 states show a filing. 48.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-01-15.
Preferred Collection and Management, Inc. answers 86.1% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 1.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Preferred Collection and Management, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Preferred Collection and Management, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 144.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 86.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Preferred Collection and Management, Inc. (86.1% timely; 1.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration