Total complaints
50
Filed since 2018
50 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
50 consumer complaints filed with the CFPB
This profile shows Security National Financial Corp's complaint history from CFPB public records. 50 consumers have filed complaints since 2018. The company has a 100% timely response rate and has provided relief in 16% of cases.
Total complaints
50
Filed since 2018
Timely response
100%
CFPB-tracked response window
Relief rate
16%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Security National Financial Corp's 50 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 38 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Credit reporting or other personal consumer reports | 3 |
| Money transfer, virtual currency, or money service | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| State | Complaints |
|---|---|
| TX | 12 |
| UT | 11 |
| CA | 6 |
| FL | 5 |
| CO | 2 |
| NJ | 2 |
| TN | 2 |
| KY | 1 |
| SC | 1 |
| NM | 1 |
| PA | 1 |
| AZ | 1 |
| NV | 1 |
| VA | 1 |
| WI | 1 |
| AL | 1 |
| HI | 1 |
| Issue | Complaints |
|---|---|
| Trouble during payment process | 15 |
| Applying for a mortgage or refinancing an existing mortgage | 9 |
| Closing on a mortgage | 8 |
| Incorrect information on your report | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Struggling to pay mortgage | 3 |
| Improper use of your report | 2 |
| Problem with customer service | 1 |
| Getting the loan | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 2 | 100% |
| 2019 | 3 | 100% |
| 2020 | 6 | 100% |
| 2021 | 12 | 100% |
| 2022 | 9 | 100% |
| 2023 | 10 | 100% |
| 2024 | 4 | 100% |
| 2025 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Security National Financial Corp has accumulated 50 consumer complaints in the CFPB public database, with filings active across 17 U.S. states. Of those submissions, 23 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2025-08-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Security National Financial Corp reports a 100% timely-response rate and has closed 84% of cases with a written explanation to the consumer. 16% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Security National Financial Corp: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Security National Financial Corp has received 50 consumer complaints filed with the Consumer Financial Protection Bureau.
Security National Financial Corp has a 100% timely response rate to CFPB complaints.
The most common issue reported against Security National Financial Corp is "Trouble during payment process" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.