CFPB · Single-product concentration

Security National Financial Corp

78 CFPB complaints · 80.8% in "Mortgage" · top issue Trouble during payment process.

78 CFPB complaints

Security National Financial Corp: 80.8% of 78 CFPB complaints sit in "Mortgage". Timely 98.7% · relief 16.7%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2017 to 2026

CFPB relief outcome brief

CCDB company security-national-financial-corp

16.7% relief · 98.7% timely · 78 filings · Mortgage

Nearest relief peer: Long & Foster Financial Services, Inc. (16.7% relief)

Security National Financial …16.7%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Security National Financial Corp and nearest filing-volume peers

Security National Financial Corp closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Security National Financial Corp's 78 filings include narrative text

62.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 98.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Security National Financial Corp complaint mix by product

Total complaints: 78

Security National Financial Corp complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 78 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 63 complaints (80.8%), resolution 17.5% Mortgage 80.8% Credit reporting,: 7 complaints (9.0%), resolution 28.6% Credit reporting, 9.0% Credit reporting: 5 complaints (6.4%), resolution 0.0% Credit reporting 6.4% Payday loan,: 1 complaints (1.3%), resolution 0.0% Payday loan,: 1 complaints (1.3%), resolution 0.0% Money transfer,: 1 complaints (1.3%), resolution 0.0%
  • Mortgage 63 80.8% 18% relief
  • Credit reporting, 7 9.0% 29% relief
  • Credit reporting 5 6.4% 0% relief
  • Payday loan, 1 1.3% 0% relief
  • Payday loan, 1 1.3% 0% relief
  • Money transfer, 1 1.3% 0% relief

How Security National Financial Corp's 78 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 63
Credit reporting, credit repair services, or other personal consumer reports 7
Credit reporting or other personal consumer reports 5
Payday loan, title loan, personal loan, or advance loan 1
Payday loan, title loan, or personal loan 1
Money transfer, virtual currency, or money service 1

Where Security National Financial Corp complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
34.6% of this company's filings
TX27UT16CA6FL5NJ3GA3NV3AZ2

Security National Financial Corp complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
3
0% vs 2017
05101520 2017201820192020202120222023202420252026 3

Top States

State Complaints
TX 27
UT 16
CA 6
FL 5
NJ 3
GA 3
NV 3
AZ 2
CO 2
TN 2
AL 1
SC 1
NM 1
HI 1
KY 1
PA 1
ID 1
VA 1
WI 1

Top Issues

Issue Complaints
Trouble during payment process 29
Applying for a mortgage or refinancing an existing mortgage 14
Closing on a mortgage 12
Incorrect information on your report 9
Struggling to pay mortgage 4
Problem with a credit reporting company's investigation into an existing problem 4
Improper use of your report 2
Problem with a company's investigation into an existing problem 1
Getting the loan 1
Struggling to pay your loan 1
Problem with customer service 1

Yearly Trend

Year Complaints Timely
2017 3 66.7%
2018 5 100%
2019 3 100%
2020 9 100%
2021 18 100%
2022 12 100%
2023 14 100%
2024 6 100%
2025 5 100%
2026 3 100%

Source: CFPB Consumer Complaint Database

Security National Financial Corp filings cluster in one product

Security National Financial Corp's 78 logged complaints stay concentrated: only 19 states show a filing. 62.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-06-11.

Security National Financial Corp answers 98.7% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Security National Financial Corp.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Security National Financial Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Security National Financial Corp (98.7% timely; 16.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration