CFPB · Single-product concentration

L.B.Gray LLC A Debt Collection Agency

54 CFPB complaints · 77.8% in "Debt collection" · top issue Attempts to collect debt not owed.

54 CFPB complaints

L.B.Gray LLC A Debt Collection Agency: 77.8% of 54 CFPB complaints sit in "Debt collection". Timely 100% · relief 1.9%. Allegations, not findings.

  • Single-product concentration
  • +600% filings 2014 to 2026

CFPB relief outcome brief

CCDB company l-b-gray-llc-a-debt-collection-agency

1.9% relief · 100% timely · 54 filings · Debt collection

Nearest relief peer: Capital Accounts, LLC (1.9% relief)

L.B.Gray LLC A Debt Collecti…1.9%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among L.B.Gray LLC A Debt Collection Agency and nearest filing-volume peers

L.B.Gray LLC A Debt Collection Agency closes 1.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 54 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

L.B.Gray LLC A Debt Collection Agency complaint mix by product

Total complaints: 54

L.B.Gray LLC A Debt Collection Agency complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 54 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 42 complaints (77.8%), resolution 2.4% Debt collection 77.8% Credit reporting: 9 complaints (16.7%), resolution 0.0% Credit reporting 16.7% Debt or: 2 complaints (3.7%), resolution 0.0% Credit reporting,: 1 complaints (1.9%), resolution 0.0%
  • Debt collection 42 77.8% 2% relief
  • Credit reporting 9 16.7% 0% relief
  • Debt or 2 3.7% 0% relief
  • Credit reporting, 1 1.9% 0% relief

How L.B.Gray LLC A Debt Collection Agency's 54 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 42
Credit reporting or other personal consumer reports 9
Debt or credit management 2
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for L.B.Gray LLC A Debt Collection Agency

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
IN
46.3% of this company's filings
IN25FL7KY4GA4IL2MI2TX2OH2

L.B.Gray LLC A Debt Collection Agency rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
7
+600% vs 2014
05101520 20142015201720182019202120222023202420252026 7

Top States

State Complaints
IN 25
FL 7
KY 4
GA 4
IL 2
MI 2
TX 2
OH 2
ID 2
VA 1
WA 1
PA 1
NC 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 16
Written notification about debt 8
False statements or representation 7
Took or threatened to take negative or legal action 7
Incorrect information on your report 5
Improper use of your report 2
Problem with a company's investigation into an existing problem 2
Disclosure verification of debt 2
Charged upfront or unexpected fees 1
Problem with customer service 1
Cont'd attempts collect debt not owed 1
Communication tactics 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 1 100%
2017 1 100%
2018 3 100%
2019 1 100%
2021 5 100%
2022 4 100%
2023 4 100%
2024 8 100%
2025 19 100%
2026 7 100%

Source: CFPB Consumer Complaint Database

L.B.Gray LLC A Debt Collection Agency filings cluster in one product

L.B.Gray LLC A Debt Collection Agency's 54 logged complaints stay concentrated: only 13 states show a filing. Only 37% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-05-20.

L.B.Gray LLC A Debt Collection Agency answers 100% of complaints inside the CFPB's tracked window and closes 96.3% with a written explanation. 1.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about L.B.Gray LLC A Debt Collection Agency.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for L.B.Gray LLC A Debt Collection Agency: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for L.B.Gray LLC A Debt Collection Agency (100% timely; 1.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration