Kiva Microfunds
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Kiva Microfunds complaint mix by product
- Money transfer, 2 50.0% – 50% relief
- Prepaid card 1 25.0% – 0% relief
- Payday loan, 1 25.0% – 0% relief
How Kiva Microfunds's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 2 |
| Prepaid card | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Top States
| State | Complaints |
|---|---|
| MA | 1 |
| VI | 1 |
| NY | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble accessing funds in your mobile or digital wallet | 2 |
| Trouble using the card | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 1 | 100% |
| 2025 | 2 | 50% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Kiva Microfunds
Kiva Microfunds's 4 logged complaints stay concentrated: only 4 states show a filing on record. 50% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2024 through 2026-06-13.
Kiva Microfunds answers 75% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Trouble accessing funds in your mobile or digital wallet."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Kiva Microfunds.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Kiva Microfunds have?
4, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Kiva Microfunds respond to complaints on time?
75% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Kiva Microfunds?
"Trouble accessing funds in your mobile or digital wallet", filed under the "Money transfer, virtual currency, or money service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.