Justice Finance Company
65 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Justice Finance Company complaint mix by product
- Debt collection 22 33.8% – 64% relief
- Credit reporting 19 29.2% – 63% relief
- Payday loan, 12 18.5% – 33% relief
- Consumer Loan 5 7.7% – 20% relief
- Credit reporting, 4 6.2% – 25% relief
- Payday loan, 3 4.6% – 67% relief
How Justice Finance Company's 65 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 22 |
| Credit reporting or other personal consumer reports | 19 |
| Payday loan, title loan, or personal loan | 12 |
| Consumer Loan | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
Top States
| State | Complaints |
|---|---|
| TX | 63 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 10 |
| Communication tactics | 8 |
| Improper use of your report | 7 |
| Problem when making payments | 6 |
| Problem with a company's investigation into an existing problem | 6 |
| Took or threatened to take negative or legal action | 5 |
| Attempts to collect debt not owed | 4 |
| Struggling to pay your loan | 3 |
| Managing the loan or lease | 3 |
| Credit monitoring or identity theft protection services | 2 |
| Written notification about debt | 2 |
| False statements or representation | 2 |
| Problem with additional add-on products or services | 1 |
| Problems when you are unable to pay | 1 |
| Shopping for a loan or lease | 1 |
| Improper contact or sharing of info | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
| Getting the loan | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 5 | 80% |
| 2015 | 1 | 100% |
| 2017 | 3 | 66.7% |
| 2018 | 6 | 83.3% |
| 2019 | 1 | 100% |
| 2020 | 3 | 100% |
| 2021 | 3 | 100% |
| 2022 | 5 | 100% |
| 2023 | 3 | 100% |
| 2024 | 5 | 100% |
| 2025 | 17 | 100% |
| 2026 | 10 | 90% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Justice Finance Company
Justice Finance Company's 65 logged complaints stay concentrated: only 1 state shows a filing on record. Only 32.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-25.
Justice Finance Company answers 93.8% of complaints inside the CFPB's tracked window and closes 46.2% with a written explanation. 52.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Justice Finance Company.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Justice Finance Company have?
65, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Justice Finance Company respond to complaints on time?
93.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Justice Finance Company?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.