CFPB · Diversified product mix
Justice Finance Company
65 CFPB complaints · diversified mix (top product 33.8%) · top issue Incorrect information on your report.
Justice Finance Company: top product "Debt collection" is only 33.8% of 65 - multi-bucket mix. Timely 93.8% · relief 52.3%. Allegations, not findings.
- Diversified product mix
- +233.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company justice-finance-company
52.3% relief · 93.8% timely · 65 filings · Debt collection
Same-product relief peers
Nearest relief peer: Sequium Asset Solutions, LLC (52% relief)
Justice Finance Company closes 52.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 65 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Justice Finance Company complaint mix by product
- Debt collection 22 33.8% – 64% relief
- Credit reporting 19 29.2% – 63% relief
- Payday loan, 12 18.5% – 33% relief
- Consumer Loan 5 7.7% – 20% relief
- Credit reporting, 4 6.2% – 25% relief
- Payday loan, 3 4.6% – 67% relief
How Justice Finance Company's 65 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 22 |
| Credit reporting or other personal consumer reports | 19 |
| Payday loan, title loan, or personal loan | 12 |
| Consumer Loan | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
Justice Finance Company rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 10
- +233.3% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 63 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 10 |
| Communication tactics | 8 |
| Improper use of your report | 7 |
| Problem when making payments | 6 |
| Problem with a company's investigation into an existing problem | 6 |
| Took or threatened to take negative or legal action | 5 |
| Attempts to collect debt not owed | 4 |
| Struggling to pay your loan | 3 |
| Managing the loan or lease | 3 |
| Credit monitoring or identity theft protection services | 2 |
| Written notification about debt | 2 |
| False statements or representation | 2 |
| Problem with additional add-on products or services | 1 |
| Problems when you are unable to pay | 1 |
| Shopping for a loan or lease | 1 |
| Improper contact or sharing of info | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
| Getting the loan | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 5 | 80% |
| 2015 | 1 | 100% |
| 2017 | 3 | 66.7% |
| 2018 | 6 | 83.3% |
| 2019 | 1 | 100% |
| 2020 | 3 | 100% |
| 2021 | 3 | 100% |
| 2022 | 5 | 100% |
| 2023 | 3 | 100% |
| 2024 | 5 | 100% |
| 2025 | 17 | 100% |
| 2026 | 10 | 90% |
Source: CFPB Consumer Complaint Database
Justice Finance Company spreads across product buckets
Justice Finance Company's 65 logged complaints stay concentrated: only 1 state shows a filing. Only 32.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25.
Justice Finance Company answers 93.8% of complaints inside the CFPB's tracked window and closes 46.2% with a written explanation. 52.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Justice Finance Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Justice Finance Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 65.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Justice Finance Company (93.8% timely; 52.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix