CFPB · Single-product concentration
Jana Ferrell & Associates LLC
63 CFPB complaints · 88.9% in "Debt collection" · top issue Attempts to collect debt not owed.
Jana Ferrell & Associates LLC: 88.9% of 63 CFPB complaints sit in "Debt collection". Timely 79.4% · relief 1.6%. Allegations, not findings.
- Single-product concentration
- +250% filings 2014 to 2026
CFPB relief outcome brief
CCDB company jana-ferrell-associates-llc
1.6% relief · 79.4% timely · 63 filings · Debt collection
Same-product relief peers
Nearest relief peer: Colony Brands, Inc. (1.6% relief)
Jana Ferrell & Associates LLC closes 1.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 63 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Jana Ferrell & Associates LLC complaint mix by product
- Debt collection 56 88.9% – 2% relief
- Credit reporting, 4 6.3% – 0% relief
- Credit card 1 1.6% – 0% relief
- Credit reporting 1 1.6% – 0% relief
- Credit reporting 1 1.6% – 0% relief
How Jana Ferrell & Associates LLC's 63 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 56 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit card | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting | 1 |
Concentrated filing states for Jana Ferrell & Associates LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- OK
- 76.2% of this company's filings
Jana Ferrell & Associates LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- +250% vs 2014
Top States
| State | Complaints |
|---|---|
| OK | 48 |
| TX | 11 |
| CO | 1 |
| AZ | 1 |
| VA | 1 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 20 |
| Took or threatened to take negative or legal action | 12 |
| Written notification about debt | 9 |
| False statements or representation | 5 |
| Improper use of your report | 4 |
| Cont'd attempts collect debt not owed | 3 |
| Disclosure verification of debt | 3 |
| Communication tactics | 3 |
| Threatened to contact someone or share information improperly | 1 |
| Getting a credit card | 1 |
| Incorrect information on credit report | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 2 | 100% |
| 2016 | 3 | 100% |
| 2017 | 3 | 100% |
| 2018 | 5 | 80% |
| 2019 | 3 | 100% |
| 2020 | 1 | 100% |
| 2021 | 6 | 100% |
| 2022 | 10 | 100% |
| 2023 | 5 | 80% |
| 2024 | 8 | 75% |
| 2025 | 8 | 62.5% |
| 2026 | 7 | 14.3% |
Source: CFPB Consumer Complaint Database
Jana Ferrell & Associates LLC filings cluster in one product
Jana Ferrell & Associates LLC's 63 logged complaints stay concentrated: only 6 states show a filing. Only 36.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-05-28.
Jana Ferrell & Associates LLC answers 79.4% of complaints inside the CFPB's tracked window and closes 90.5% with a written explanation. 1.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Jana Ferrell & Associates LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Jana Ferrell & Associates LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 63.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 79.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Jana Ferrell & Associates LLC (79.4% timely; 1.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration