CFPB · Mid-pack CFPB posture
Italbank International, Inc.
8 CFPB complaints · 2 states · top issue Problem caused by your funds being low.
Italbank International, Inc. has 8 consumer complaints in the CFPB public database. Timely response is 50%; 37.5% closed with relief; top product Checking or savings account. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- -50% filings 2019 to 2025
CFPB relief outcome brief
CCDB company italbank-international-inc
37.5% relief · 50% timely · 8 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: TD Bank Us Holding Company (34.6% relief)
Italbank International, Inc. closes 37.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Italbank International, Inc. complaint mix by product
- Checking or 4 50.0% – 75% relief
- Money transfer, 3 37.5% – 0% relief
- Mortgage 1 12.5% – 0% relief
How Italbank International, Inc.'s 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 4 |
| Money transfer, virtual currency, or money service | 3 |
| Mortgage | 1 |
Where Italbank International, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- PR
- 12.5% of this company's filings
Italbank International, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -50% vs 2019
Top States
| State | Complaints |
|---|---|
| PR | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem caused by your funds being low | 2 |
| Managing an account | 2 |
| Other transaction problem | 2 |
| Wrong amount charged or received | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 2 | 100% |
| 2021 | 2 | 100% |
| 2024 | 3 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Italbank International, Inc.
Italbank International, Inc.'s 8 logged complaints stay concentrated: only 2 states show a filing. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2019 through 2025-05-30.
Italbank International, Inc. answers 50% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 37.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Problem caused by your funds being low."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Italbank International, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Italbank International, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 50%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Italbank International, Inc. (50% timely; 37.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture