Total complaints
7
Filed since 2019
2026 data Public-data reference. official source
ITALBANK INTERNATIONAL, INC.
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows ITALBANK INTERNATIONAL, INC.'s complaint history from CFPB public records. 7 consumers have filed complaints since 2019. The company has a 57.1% timely response rate and has provided relief in 28.6% of cases.
7
Total Complaints
57.1%
Timely Response
0%
Disputed
28.6%
Relief Provided
1
States Active
2019
Since
Timely response
57.1%
CFPB-tracked response window
Relief rate
28.6%
Closed with monetary or non-monetary relief
Timely response rate 57.1%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 28.6%
Industry median
Share closed with monetary or non-monetary relief.
ITALBANK INTERNATIONAL, INC. complaint mix by product
- Checking or 3 42.9% – 67% relief
- Money transfer, 3 42.9% – 0% relief
- Mortgage 1 14.3% – 0% relief
How ITALBANK INTERNATIONAL, INC.'s 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 3 |
| Money transfer, virtual currency, or money service | 3 |
| Mortgage | 1 |
Top States
| State | Complaints |
|---|---|
| PR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem caused by your funds being low | 2 |
| Other transaction problem | 2 |
| Wrong amount charged or received | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Managing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 2 | 100% |
| 2021 | 2 | 100% |
| 2024 | 2 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About ITALBANK INTERNATIONAL, INC.
ITALBANK INTERNATIONAL, INC. has accumulated 7 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2025-05-30, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ITALBANK INTERNATIONAL, INC. reports a 57.1% timely-response rate and has closed 57.1% of cases with a written explanation to the consumer. 28.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Problem caused by your funds being low".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ITALBANK INTERNATIONAL, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does ITALBANK INTERNATIONAL, INC. have?
ITALBANK INTERNATIONAL, INC. has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Does ITALBANK INTERNATIONAL, INC. respond to complaints on time?
ITALBANK INTERNATIONAL, INC. has a 57.1% timely response rate to CFPB complaints.
What is the most common complaint about ITALBANK INTERNATIONAL, INC.?
The most common issue reported against ITALBANK INTERNATIONAL, INC. is "Problem caused by your funds being low" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.
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