Banner Corporation
165 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Banner Corporation complaint mix by product
- Checking or 94 59.1% – 16% relief
- Mortgage 28 17.6% – 14% relief
- Money transfer, 12 7.5% – 8% relief
- Debt collection 8 5.0% – 13% relief
- Credit reporting 7 4.4% – 0% relief
- Payday loan, 5 3.1% – 20% relief
- Credit reporting, 5 3.1% – 0% relief
How Banner Corporation's 165 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 94 |
| Mortgage | 28 |
| Money transfer, virtual currency, or money service | 12 |
| Debt collection | 8 |
| Credit reporting or other personal consumer reports | 7 |
| Payday loan, title loan, or personal loan | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Credit card or prepaid card | 3 |
| Credit card | 2 |
| Vehicle loan or lease | 1 |
Top States
| State | Complaints |
|---|---|
| WA | 59 |
| CA | 50 |
| OR | 36 |
| ID | 8 |
| FL | 2 |
| AL | 1 |
| PA | 1 |
| TX | 1 |
| AR | 1 |
| WY | 1 |
| VA | 1 |
| NV | 1 |
| GA | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 58 |
| Trouble during payment process | 11 |
| Opening an account | 10 |
| Problem with a lender or other company charging your account | 10 |
| Problem caused by your funds being low | 8 |
| Closing an account | 8 |
| Struggling to pay mortgage | 6 |
| Incorrect information on your report | 6 |
| Fraud or scam | 5 |
| Closing on a mortgage | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Attempts to collect debt not owed | 4 |
| Improper use of your report | 4 |
| Other transaction problem | 3 |
| Took or threatened to take negative or legal action | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Problem when making payments | 2 |
| Getting a credit card | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 9 | 100% |
| 2020 | 23 | 100% |
| 2021 | 16 | 100% |
| 2022 | 27 | 100% |
| 2023 | 31 | 100% |
| 2024 | 20 | 100% |
| 2025 | 18 | 94.4% |
| 2026 | 21 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Banner Corporation
Banner Corporation's 165 logged complaints stay concentrated: only 14 states show a filing on record. 42.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2019 through 2026-06-25.
Banner Corporation answers 99.4% of complaints inside the CFPB's tracked window and closes 84.8% with a written explanation. 13.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Banner Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Banner Corporation have?
165, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Banner Corporation respond to complaints on time?
99.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Banner Corporation?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.