National Auto Lenders, Inc.
77 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
National Auto Lenders, Inc. complaint mix by product
- Debt collection 19 24.7% – 21% relief
- Vehicle loan 18 23.4% – 22% relief
- Credit reporting, 17 22.1% – 29% relief
- Credit reporting 14 18.2% – 0% relief
- Consumer Loan 8 10.4% – 63% relief
- Debt or 1 1.3% – 0% relief
How National Auto Lenders, Inc.'s 77 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 19 |
| Vehicle loan or lease | 18 |
| Credit reporting, credit repair services, or other personal consumer reports | 17 |
| Credit reporting or other personal consumer reports | 14 |
| Consumer Loan | 8 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 42 |
| TX | 18 |
| GA | 11 |
| TN | 2 |
| NY | 2 |
| VA | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 23 |
| Attempts to collect debt not owed | 9 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Improper use of your report | 6 |
| Managing the loan or lease | 5 |
| Took or threatened to take negative or legal action | 4 |
| Struggling to pay your loan | 4 |
| Problems at the end of the loan or lease | 3 |
| Repossession | 2 |
| Taking out the loan or lease | 2 |
| Disclosure verification of debt | 2 |
| Written notification about debt | 2 |
| Didn't provide services promised | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| False statements or representation | 1 |
| Shopping for a loan or lease | 1 |
| Communication tactics | 1 |
| Problems when you are unable to pay | 1 |
| Getting a loan or lease | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 100% |
| 2016 | 5 | 100% |
| 2017 | 5 | 100% |
| 2018 | 8 | 87.5% |
| 2019 | 4 | 100% |
| 2020 | 6 | 100% |
| 2021 | 7 | 100% |
| 2022 | 9 | 100% |
| 2023 | 7 | 100% |
| 2024 | 7 | 100% |
| 2025 | 12 | 91.7% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About National Auto Lenders, Inc.
National Auto Lenders, Inc.'s 77 logged complaints stay concentrated: only 7 states show a filing on record. 44.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-04-17.
National Auto Lenders, Inc. answers 97.4% of complaints inside the CFPB's tracked window and closes 76.6% with a written explanation. 23.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Auto Lenders, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does National Auto Lenders, Inc. have?
77, per the CFPB's public complaint count for this company (see the full breakdown above).
Does National Auto Lenders, Inc. respond to complaints on time?
97.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about National Auto Lenders, Inc.?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.