CFPB · Narrative-heavy record
HKM and Associates
6 CFPB complaints · 50% with narratives · top issue Took or threatened to take negative or legal action.
HKM and Associates: 50% of 6 filings include consumer narratives. Timely 100% · relief 16.7% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- -33.3% filings 2023 to 2025
CFPB relief outcome brief
CCDB company hkm-and-associates
16.7% relief · 100% timely · 6 filings · Debt collection
Same-product relief peers
Nearest relief peer: Servatus Corporation (16.7% relief)
HKM and Associates closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
HKM and Associates complaint mix by product
- Debt collection 4 66.7% – 25% relief
- Payday loan, 2 33.3% – 0% relief
How HKM and Associates's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 4 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
Where HKM and Associates complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 33.3% of this company's filings
HKM and Associates falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- -33.3% vs 2023
Top States
| State | Complaints |
|---|---|
| CA | 2 |
| TX | 1 |
| AZ | 1 |
| FL | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 2 |
| Problem with the payoff process at the end of the loan | 1 |
| False statements or representation | 1 |
| Struggling to pay your loan | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database
HKM and Associates's narrative-rich complaint ledger
HKM and Associates's 6 logged complaints stay concentrated: only 5 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2025-02-05.
HKM and Associates answers 100% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about HKM and Associates.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for HKM and Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 6.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for HKM and Associates (100% timely; 16.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record