CFPB · Single-product concentration
Financial Corporation of America
165 CFPB complaints · 98.2% in "Debt collection" · top issue Attempts to collect debt not owed.
Financial Corporation of America: 98.2% of 165 CFPB complaints sit in "Debt collection". Timely 95.8% · relief 3%. Allegations, not findings.
- Single-product concentration
- -95.5% filings 2014 to 2025
CFPB relief outcome brief
CCDB company financial-corporation-of-america
3% relief · 95.8% timely · 165 filings · Debt collection
Same-product relief peers
Nearest relief peer: Herbert P. Sears Co., Inc. (3% relief)
Financial Corporation of America closes 3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Financial Corporation of America's 165 filings include narrative text
46.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Financial Corporation of America complaint mix by product
- Debt collection 162 98.2% – 3% relief
- Credit reporting 1 0.6% – 0% relief
- Consumer Loan 1 0.6% – 0% relief
- Credit reporting, 1 0.6% – 0% relief
How Financial Corporation of America's 165 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 162 |
| Credit reporting or other personal consumer reports | 1 |
| Consumer Loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Financial Corporation of America complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 32.7% of this company's filings
Financial Corporation of America falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -95.5% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 54 |
| FL | 21 |
| NV | 14 |
| CA | 13 |
| GA | 8 |
| MD | 5 |
| NJ | 5 |
| OK | 5 |
| LA | 4 |
| NC | 3 |
| OH | 3 |
| NM | 3 |
| IL | 3 |
| AZ | 2 |
| MO | 2 |
| DC | 2 |
| WA | 2 |
| RI | 2 |
| NH | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 48 |
| Cont'd attempts collect debt not owed | 38 |
| Communication tactics | 26 |
| Disclosure verification of debt | 21 |
| Written notification about debt | 19 |
| False statements or representation | 5 |
| Improper contact or sharing of info | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Managing the loan or lease | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 22 | 86.4% |
| 2015 | 28 | 96.4% |
| 2016 | 18 | 100% |
| 2017 | 18 | 94.4% |
| 2018 | 10 | 90% |
| 2019 | 11 | 100% |
| 2020 | 11 | 100% |
| 2021 | 5 | 100% |
| 2022 | 11 | 100% |
| 2023 | 21 | 100% |
| 2024 | 9 | 88.9% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Financial Corporation of America filings cluster in one product
Financial Corporation of America's 165 logged complaints stay concentrated: only 29 states show a filing. 46.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2025-02-17.
Financial Corporation of America answers 95.8% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Financial Corporation of America.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Financial Corporation of America: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 165.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Financial Corporation of America (95.8% timely; 3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration