Total complaints
144
Filed since 2014
144 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
144 consumer complaints filed with the CFPB
This profile shows Financial Corporation of America's complaint history from CFPB public records. 144 consumers have filed complaints since 2014. The company has a 95.1% timely response rate and has provided relief in 3.5% of cases.
Total complaints
144
Filed since 2014
Timely response
95.1%
CFPB-tracked response window
Relief rate
3.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Financial Corporation of America's 144 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 142 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Consumer Loan | 1 |
| State | Complaints |
|---|---|
| TX | 49 |
| FL | 15 |
| NV | 14 |
| CA | 12 |
| GA | 6 |
| NJ | 4 |
| LA | 4 |
| OK | 4 |
| MD | 4 |
| OH | 3 |
| NM | 3 |
| NC | 3 |
| AZ | 2 |
| RI | 2 |
| DC | 2 |
| ID | 1 |
| SC | 1 |
| MI | 1 |
| WA | 1 |
| NY | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 39 |
| Cont'd attempts collect debt not owed | 34 |
| Communication tactics | 23 |
| Disclosure verification of debt | 20 |
| Written notification about debt | 18 |
| Improper contact or sharing of info | 3 |
| False statements or representation | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Incorrect information on your report | 1 |
| Managing the loan or lease | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 22 | 86.4% |
| 2015 | 25 | 96% |
| 2016 | 16 | 100% |
| 2017 | 15 | 93.3% |
| 2018 | 7 | 85.7% |
| 2019 | 10 | 100% |
| 2020 | 8 | 100% |
| 2021 | 4 | 100% |
| 2022 | 10 | 100% |
| 2023 | 19 | 100% |
| 2024 | 7 | 85.7% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Financial Corporation of America has accumulated 144 consumer complaints in the CFPB public database, with filings active across 29 U.S. states. Of those submissions, 56 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2025-02-17, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Financial Corporation of America reports a 95.1% timely-response rate and has closed 92.4% of cases with a written explanation to the consumer. 3.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 11.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Financial Corporation of America: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Financial Corporation of America has received 144 consumer complaints filed with the Consumer Financial Protection Bureau.
Financial Corporation of America has a 95.1% timely response rate to CFPB complaints.
The most common issue reported against Financial Corporation of America is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.