CFPB · Narrative-heavy record

Helbing Law Group

35 CFPB complaints · 40% with narratives · top issue Fraud or scam.

35 CFPB complaints

Helbing Law Group: 40% of 35 filings include consumer narratives. Timely 100% · relief 22.9% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.

  • Narrative-heavy record
  • -50% filings 2020 to 2025

CFPB relief outcome brief

CCDB company helbing-law-group

22.9% relief · 100% timely · 35 filings · Credit reporting, credit repair services, or other personal consumer reports

Nearest relief peer: First Investors Servicing Corporation, Atlanta, GA Branch (24.7% relief)

Helbing Law Group (this)22.9%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Helbing Law Group and nearest filing-volume peers

Helbing Law Group closes 22.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Helbing Law Group scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (58/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

89 /100 grade A

Relief provided

100 / 100 percentile-benchmarked

22.9% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

58 / 100 percentile-benchmarked

77.1% of complaints closed with an explanation to the consumer

Most of Helbing Law Group's 35 filings include narrative text

40% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 22.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Helbing Law Group complaint mix by product

Total complaints: 35

Helbing Law Group complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 35 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 20 complaints (57.1%), resolution 20.0% Credit reporting, 57.1% Money transfer,: 10 complaints (28.6%), resolution 10.0% Money transfer, 28.6% Debt collection: 2 complaints (5.7%), resolution 100.0% Checking or: 2 complaints (5.7%), resolution 50.0% Debt or: 1 complaints (2.9%), resolution 0.0%
  • Credit reporting, 20 57.1% – 20% relief
  • Money transfer, 10 28.6% – 10% relief
  • Debt collection 2 5.7% – 100% relief
  • Checking or 2 5.7% – 50% relief
  • Debt or 1 2.9% – 0% relief

How Helbing Law Group's 35 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 20
Money transfer, virtual currency, or money service 10
Debt collection 2
Checking or savings account 2
Debt or credit management 1

Where Helbing Law Group complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
17.1% of this company's filings
FL6GA5NJ4OH3WA3NY3CA3NM1

Helbing Law Group falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
1
-50% vs 2020
0510152025 20202021202220232025 1

Top States

State Complaints
FL 6
GA 5
NJ 4
OH 3
WA 3
NY 3
CA 3
NM 1
IN 1
NV 1
MO 1
RI 1
IL 1
MI 1
MS 1

Top Issues

Issue Complaints
Fraud or scam 18
Confusing or misleading advertising or marketing 3
Unexpected or other fees 3
False statements or representation 2
Problem with a lender or other company charging your account 2
Excessive fees 2
Problem with a credit reporting company's investigation into an existing problem 2
Problem with customer service 2
Didn't provide services promised 1

Yearly Trend

Year Complaints Timely
2020 2 100%
2021 7 100%
2022 20 100%
2023 5 100%
2025 1 100%

Source: CFPB Consumer Complaint Database

Helbing Law Group's narrative-rich complaint ledger

Helbing Law Group's 35 logged complaints stay concentrated: only 15 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2025-12-03.

Helbing Law Group answers 100% of complaints inside the CFPB's tracked window and closes 77.1% with a written explanation. 22.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Fraud or scam."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Helbing Law Group.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Helbing Law Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Helbing Law Group (100% timely; 22.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record