CFPB · Single-product concentration
Simon's Agency, Inc.
481 CFPB complaints · 84.6% in "Debt collection" · top issue Attempts to collect debt not owed.
Simon's Agency, Inc.: 84.6% of 481 CFPB complaints sit in "Debt collection". Timely 89.4% · relief 0%. Allegations, not findings.
- Single-product concentration
- +41.7% filings 2015 to 2026
CFPB relief outcome brief
CCDB company simon-s-agency-inc
0% relief · 89.4% timely · 481 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Simon's Agency, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Simon's Agency, Inc. scores strongest on closed with explanation (96/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
81 / 100 percentile-benchmarked
89.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
96 / 100 percentile-benchmarked
97.7% of complaints closed with an explanation to the consumer
Most of Simon's Agency, Inc.'s 481 filings include narrative text
47% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Simon's Agency, Inc. complaint mix by product
- Debt collection 407 84.6% – 0% relief
- Credit reporting, 62 12.9% – 0% relief
- Credit reporting 11 2.3% – 0% relief
- Credit card 1 0.2% – 0% relief
How Simon's Agency, Inc.'s 481 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 407 |
| Credit reporting, credit repair services, or other personal consumer reports | 62 |
| Credit reporting or other personal consumer reports | 11 |
| Credit card | 1 |
Where Simon's Agency, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 35.6% of this company's filings
Simon's Agency, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 17
- +41.7% vs 2015
Top States
| State | Complaints |
|---|---|
| NJ | 171 |
| NY | 147 |
| PA | 71 |
| FL | 16 |
| NC | 15 |
| DE | 8 |
| OH | 6 |
| CA | 5 |
| GA | 4 |
| MD | 4 |
| VA | 3 |
| TX | 3 |
| WA | 3 |
| SC | 2 |
| LA | 2 |
| CT | 2 |
| DC | 2 |
| IL | 2 |
| CO | 2 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 159 |
| Written notification about debt | 105 |
| Incorrect information on your report | 37 |
| Communication tactics | 34 |
| Cont'd attempts collect debt not owed | 30 |
| Took or threatened to take negative or legal action | 28 |
| False statements or representation | 24 |
| Disclosure verification of debt | 23 |
| Problem with a credit reporting company's investigation into an existing problem | 17 |
| Improper use of your report | 16 |
| Problem with a company's investigation into an existing problem | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Improper contact or sharing of info | 2 |
| Problem with a purchase shown on your statement | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 12 | 66.7% |
| 2016 | 48 | 97.9% |
| 2017 | 42 | 92.9% |
| 2018 | 62 | 96.8% |
| 2019 | 48 | 97.9% |
| 2020 | 65 | 98.5% |
| 2021 | 79 | 98.7% |
| 2022 | 33 | 100% |
| 2023 | 27 | 81.5% |
| 2024 | 22 | 45.5% |
| 2025 | 26 | 50% |
| 2026 | 17 | 52.9% |
Source: CFPB Consumer Complaint Database
Simon's Agency, Inc. filings cluster in one product
Simon's Agency, Inc.'s 481 logged complaints stay concentrated: only 29 states show a filing. 47% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-05.
Simon's Agency, Inc. answers 89.4% of complaints inside the CFPB's tracked window and closes 97.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Simon's Agency, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Simon's Agency, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 481.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 89.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Simon's Agency, Inc. (89.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration