CFPB · Narrative-heavy record
Hans Capital Group dba H&L Automotive Financial Services
7 CFPB complaints · 85.7% with narratives · top issue Incorrect information on your report.
Hans Capital Group dba H&L Automotive Financial Services: 85.7% of 7 filings include consumer narratives. Timely 28.6% · relief 0% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2020 to 2026
CFPB relief outcome brief
CCDB company hans-capital-group-dba-h-l-automotive-financial-services
0% relief · 28.6% timely · 7 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BMW Financial Services NA, LLC (0% relief)
Hans Capital Group dba H&L Automotive Financial Services closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Hans Capital Group dba H&L Automotive Financial Services complaint mix by product
- Vehicle loan 3 42.9% – 0% relief
- Credit reporting 2 28.6% – 0% relief
- Debt collection 1 14.3% – 0% relief
- Credit reporting, 1 14.3% – 0% relief
How Hans Capital Group dba H&L Automotive Financial Services's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Hans Capital Group dba H&L Automotive Financial Services
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 57.1% of this company's filings
Hans Capital Group dba H&L Automotive Financial Services complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2020
Top States
| State | Complaints |
|---|---|
| CA | 4 |
| NV | 2 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 4 |
| Getting a loan or lease | 1 |
| Managing the loan or lease | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2023 | 1 | 0% |
| 2024 | 3 | 33.3% |
| 2025 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Hans Capital Group dba H&L Automotive Financial Services's narrative-rich complaint ledger
Hans Capital Group dba H&L Automotive Financial Services's 7 logged complaints stay concentrated: only 3 states show a filing. 85.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-01-30.
Hans Capital Group dba H&L Automotive Financial Services answers 28.6% of complaints inside the CFPB's tracked window and closes 42.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hans Capital Group dba H&L Automotive Financial Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Hans Capital Group dba H&L Automotive Financial Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 28.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Hans Capital Group dba H&L Automotive Financial Services (28.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record