CFPB · Single-product concentration

Hancock Mortgage Partners LLC

7 CFPB complaints · 85.7% in "Mortgage" · top issue Application, originator, mortgage broker.

7 CFPB complaints

Hancock Mortgage Partners LLC: 85.7% of 7 CFPB complaints sit in "Mortgage". Timely 100% · relief 28.6%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2016 to 2023

CFPB relief outcome brief

CCDB company hancock-mortgage-partners-llc

28.6% relief · 100% timely · 7 filings · Mortgage

Nearest relief peer: Ag Ah LLC (29.2% relief)

Hancock Mortgage Partners LL…28.6%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Hancock Mortgage Partners LLC and nearest filing-volume peers

Hancock Mortgage Partners LLC closes 28.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 28.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Hancock Mortgage Partners LLC complaint mix by product

Total complaints: 7

Hancock Mortgage Partners LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 7 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 6 complaints (85.7%), resolution 33.3% Mortgage 85.7% Credit reporting,: 1 complaints (14.3%), resolution 0.0% Credit reporting, 14.3%
  • Mortgage 6 85.7% 33% relief
  • Credit reporting, 1 14.3% 0% relief

How Hancock Mortgage Partners LLC's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 6
Credit reporting, credit repair services, or other personal consumer reports 1

Where Hancock Mortgage Partners LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
OH
28.6% of this company's filings
OH2TX2MD1SC1FL1

Hancock Mortgage Partners LLC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2023
1
0% vs 2016
0.511.522.5 20162017201920202023 1

Top States

State Complaints
OH 2
TX 2
MD 1
SC 1
FL 1

Top Issues

Issue Complaints
Application, originator, mortgage broker 2
Applying for a mortgage or refinancing an existing mortgage 2
Trouble during payment process 1
Closing on a mortgage 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2016 1 100%
2017 2 100%
2019 2 100%
2020 1 100%
2023 1 100%

Source: CFPB Consumer Complaint Database

Hancock Mortgage Partners LLC filings cluster in one product

Hancock Mortgage Partners LLC's 7 logged complaints stay concentrated: only 5 states show a filing. 42.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2023-01-08.

Hancock Mortgage Partners LLC answers 100% of complaints inside the CFPB's tracked window and closes 71.4% with a written explanation. 28.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hancock Mortgage Partners LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Hancock Mortgage Partners LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Hancock Mortgage Partners LLC (100% timely; 28.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration