Total complaints
20
Filed since 2012
2026 data Public-data reference. official source
HALLMARK HOME MORTGAGE LLC
20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
20 consumer complaints filed with the CFPB
This profile shows HALLMARK HOME MORTGAGE LLC's complaint history from CFPB public records. 20 consumers have filed complaints since 2012. The company has a 90% timely response rate and has provided relief in 20% of cases.
20
Total Complaints
90%
Timely Response
20%
Disputed
20%
Relief Provided
5
States Active
2012
Since
Timely response
90%
CFPB-tracked response window
Relief rate
20%
Closed with monetary or non-monetary relief
Timely response rate 90.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 20.0%
Industry median
Share closed with monetary or non-monetary relief.
HALLMARK HOME MORTGAGE LLC complaint mix by product
- Mortgage 19 95.0% – 21% relief
- Credit reporting, 1 5.0% – 0% relief
How HALLMARK HOME MORTGAGE LLC's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 19 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| IN | 13 |
| OH | 4 |
| FL | 1 |
| MO | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 5 |
| Application, originator, mortgage broker | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Loan servicing, payments, escrow account | 3 |
| Settlement process and costs | 2 |
| Incorrect information on your report | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 1 | 100% |
| 2014 | 5 | 60% |
| 2016 | 2 | 100% |
| 2017 | 3 | 100% |
| 2018 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About HALLMARK HOME MORTGAGE LLC
HALLMARK HOME MORTGAGE LLC has accumulated 20 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2023-11-07, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, HALLMARK HOME MORTGAGE LLC reports a 90% timely-response rate and has closed 80% of cases with a written explanation to the consumer. 20% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 20% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Closing on a mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating HALLMARK HOME MORTGAGE LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does HALLMARK HOME MORTGAGE LLC have?
HALLMARK HOME MORTGAGE LLC has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.
Does HALLMARK HOME MORTGAGE LLC respond to complaints on time?
HALLMARK HOME MORTGAGE LLC has a 90% timely response rate to CFPB complaints.
What is the most common complaint about HALLMARK HOME MORTGAGE LLC?
The most common issue reported against HALLMARK HOME MORTGAGE LLC is "Closing on a mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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