CFPB · Single-product concentration
Hallmark Home Mortgage LLC
25 CFPB complaints · 92% in "Mortgage" · top issue Closing on a mortgage.
Hallmark Home Mortgage LLC: 92% of 25 CFPB complaints sit in "Mortgage". Timely 92% · relief 16%. Allegations, not findings.
- Single-product concentration
- 0% filings 2012 to 2026
CFPB relief outcome brief
CCDB company hallmark-home-mortgage-llc
16% relief · 92% timely · 25 filings · Mortgage
Same-product relief peers
Nearest relief peer: State Farm Bank, Fsb (16% relief)
Hallmark Home Mortgage LLC closes 16% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Hallmark Home Mortgage LLC's 25 filings include narrative text
44% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Hallmark Home Mortgage LLC complaint mix by product
- Mortgage 23 92.0% – 17% relief
- Credit reporting 1 4.0% – 0% relief
- Credit reporting, 1 4.0% – 0% relief
How Hallmark Home Mortgage LLC's 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 23 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Hallmark Home Mortgage LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- IN
- 60% of this company's filings
Hallmark Home Mortgage LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| IN | 15 |
| FL | 4 |
| OH | 4 |
| MO | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 8 |
| Application, originator, mortgage broker | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Loan servicing, payments, escrow account | 3 |
| Incorrect information on your report | 2 |
| Settlement process and costs | 2 |
| Struggling to pay mortgage | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 1 | 100% |
| 2014 | 5 | 60% |
| 2016 | 2 | 100% |
| 2017 | 3 | 100% |
| 2018 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Hallmark Home Mortgage LLC filings cluster in one product
Hallmark Home Mortgage LLC's 25 logged complaints stay concentrated: only 5 states show a filing. 44% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-05-19.
Hallmark Home Mortgage LLC answers 92% of complaints inside the CFPB's tracked window and closes 84% with a written explanation. 16% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hallmark Home Mortgage LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Hallmark Home Mortgage LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 25.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Hallmark Home Mortgage LLC (92% timely; 16% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration