2026 data Public-data reference. official source

GSF MORTGAGE CORP

30 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

30 consumer complaints filed with the CFPB

This profile shows GSF MORTGAGE CORP's complaint history from CFPB public records. 30 consumers have filed complaints since 2012. The company has a 80% timely response rate and has provided relief in 13.3% of cases.

30
Total Complaints
80%
Timely Response
6.7%
Disputed
13.3%
Relief Provided
14
States Active
2012
Since

Total complaints

30

Filed since 2012

Timely response

80%

CFPB-tracked response window

Relief rate

13.3%

Closed with monetary or non-monetary relief

Timely response rate 80.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 13.3%
Industry median

Share closed with monetary or non-monetary relief.

GSF MORTGAGE CORP complaint mix by product

Total complaints: 30

GSF MORTGAGE CORP complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 30 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 29 complaints (96.7%), resolution 13.8% Mortgage 96.7% Credit reporting,: 1 complaints (3.3%), resolution 0.0%
  • Mortgage 29 96.7% 14% relief
  • Credit reporting, 1 3.3% 0% relief

How GSF MORTGAGE CORP's 30 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 29
Credit reporting, credit repair services, or other personal consumer reports 1

Top States

State Complaints
WI 7
TX 3
FL 3
OR 2
MO 2
MI 2
DE 1
PA 1
GA 1
CA 1
CO 1
DC 1
TN 1
MD 1

Top Issues

Issue Complaints
Trouble during payment process 8
Applying for a mortgage or refinancing an existing mortgage 5
Closing on a mortgage 5
Loan servicing, payments, escrow account 5
Settlement process and costs 2
Incorrect information on your report 2
Application, originator, mortgage broker 2
Credit decision / Underwriting 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2014 1 100%
2015 6 33.3%
2017 4 75%
2018 1 0%
2020 9 100%
2021 6 100%
2022 2 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About GSF MORTGAGE CORP

GSF MORTGAGE CORP has accumulated 30 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2022-12-07, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, GSF MORTGAGE CORP reports a 80% timely-response rate and has closed 86.7% of cases with a written explanation to the consumer. 13.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating GSF MORTGAGE CORP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does GSF MORTGAGE CORP have?

GSF MORTGAGE CORP has received 30 consumer complaints filed with the Consumer Financial Protection Bureau.

Does GSF MORTGAGE CORP respond to complaints on time?

GSF MORTGAGE CORP has a 80% timely response rate to CFPB complaints.

What is the most common complaint about GSF MORTGAGE CORP?

The most common issue reported against GSF MORTGAGE CORP is "Trouble during payment process" in the "Mortgage" product category.

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