Total complaints
3
Filed since 2017
2026 data Public-data reference. official source
Great Lakes Home Mortgage, Inc.
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows Great Lakes Home Mortgage, Inc.'s complaint history from CFPB public records. 3 consumers have filed complaints since 2017. The company has a 33.3% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
33.3%
Timely Response
33.3%
Disputed
0%
Relief Provided
2
States Active
2017
Since
Timely response
33.3%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 33.3%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Great Lakes Home Mortgage, Inc. complaint mix by product
- Mortgage 3 100.0% – 0% relief
How Great Lakes Home Mortgage, Inc.'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 3 |
Top States
| State | Complaints |
|---|---|
| MI | 2 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 1 |
| Application, originator, mortgage broker | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Great Lakes Home Mortgage, Inc.
Great Lakes Home Mortgage, Inc. has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2025-07-14, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Great Lakes Home Mortgage, Inc. reports a 33.3% timely-response rate and has closed 33.3% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 33.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Great Lakes Home Mortgage, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Great Lakes Home Mortgage, Inc. have?
Great Lakes Home Mortgage, Inc. has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Great Lakes Home Mortgage, Inc. respond to complaints on time?
Great Lakes Home Mortgage, Inc. has a 33.3% timely response rate to CFPB complaints.
What is the most common complaint about Great Lakes Home Mortgage, Inc.?
The most common issue reported against Great Lakes Home Mortgage, Inc. is "Trouble during payment process" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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