CFPB · Narrative-heavy record
Great American Finance Co
271 CFPB complaints · 42.4% with narratives · top issue Incorrect information on your report.
Great American Finance Co: 42.4% of 271 filings include consumer narratives. Timely 88.2% · relief 2.6% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- +1150% filings 2014 to 2026
CFPB relief outcome brief
CCDB company great-american-finance-co
2.6% relief · 88.2% timely · 271 filings · Debt collection
Same-product relief peers
Nearest relief peer: CURO Intermediate Holdings (2.6% relief)
Great American Finance Co closes 2.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Great American Finance Co's 271 filings include narrative text
42.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Great American Finance Co complaint mix by product
- Debt collection 95 36.1% – 3% relief
- Credit reporting, 63 24.0% – 0% relief
- Credit reporting 50 19.0% – 0% relief
- Payday loan, 17 6.5% – 0% relief
- Credit card 16 6.1% – 0% relief
- Consumer Loan 13 4.9% – 31% relief
- Credit card 9 3.4% – 0% relief
How Great American Finance Co's 271 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 95 |
| Credit reporting, credit repair services, or other personal consumer reports | 63 |
| Credit reporting or other personal consumer reports | 50 |
| Payday loan, title loan, or personal loan | 17 |
| Credit card or prepaid card | 16 |
| Consumer Loan | 13 |
| Credit card | 9 |
| Checking or savings account | 3 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Money transfer, virtual currency, or money service | 2 |
Where Great American Finance Co complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 25.5% of this company's filings
Great American Finance Co rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 25
- +1150% vs 2014
Top States
| State | Complaints |
|---|---|
| IL | 69 |
| CA | 36 |
| TX | 25 |
| MI | 21 |
| FL | 20 |
| GA | 18 |
| IN | 15 |
| OH | 10 |
| MD | 7 |
| PA | 5 |
| AR | 3 |
| MO | 3 |
| AZ | 3 |
| VA | 3 |
| NV | 3 |
| NC | 3 |
| OR | 2 |
| NY | 2 |
| WV | 2 |
| MA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 66 |
| Attempts to collect debt not owed | 35 |
| Improper use of your report | 33 |
| Problem with a credit reporting company's investigation into an existing problem | 16 |
| Took or threatened to take negative or legal action | 13 |
| Communication tactics | 13 |
| False statements or representation | 11 |
| Problem with a company's investigation into an existing problem | 10 |
| Problem when making payments | 8 |
| Written notification about debt | 8 |
| Managing the loan or lease | 8 |
| Getting a credit card | 7 |
| Threatened to contact someone or share information improperly | 5 |
| Cont'd attempts collect debt not owed | 5 |
| Problems when you are unable to pay | 3 |
| Struggling to pay your loan | 3 |
| Charged fees or interest you didn't expect | 3 |
| Electronic communications | 2 |
| Advertising and marketing, including promotional offers | 2 |
| Problem with a purchase shown on your statement | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 11 | 63.6% |
| 2016 | 12 | 83.3% |
| 2017 | 5 | 80% |
| 2018 | 11 | 72.7% |
| 2019 | 8 | 75% |
| 2020 | 19 | 100% |
| 2021 | 33 | 100% |
| 2022 | 37 | 78.4% |
| 2023 | 43 | 74.4% |
| 2024 | 33 | 97% |
| 2025 | 32 | 100% |
| 2026 | 25 | 100% |
Source: CFPB Consumer Complaint Database
Great American Finance Co's narrative-rich complaint ledger
Great American Finance Co's 271 logged complaints stay concentrated: only 30 states show a filing. 42.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-10.
Great American Finance Co answers 88.2% of complaints inside the CFPB's tracked window and closes 94.8% with a written explanation. 2.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Great American Finance Co.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Great American Finance Co: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 271.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Great American Finance Co (88.2% timely; 2.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record