CFPB · Mid-pack CFPB posture

Global Credit Union

271 CFPB complaints · 24 states · top issue Managing an account.

271 CFPB complaints

Global Credit Union has 271 consumer complaints in the CFPB public database. Timely response is 100%; 24.699630996309963% closed with relief; top product Checking or savings account. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +100% filings 2022 to 2026

CFPB relief outcome brief

CCDB company global-credit-union

24.699630996309963% relief · 100% timely · 271 filings · Checking or savings account

Nearest relief peer: BMO Bank National Association (24.9% relief)

Global Credit Union (this)24.7%Deinde Online Services, LLC1.1%Franklin Credit Management C…0%Great American Finance Co2.6%Primary Residential Mortgage10%
Closed-with-relief % among Global Credit Union and nearest filing-volume peers

Global Credit Union closes 24.699630996309963% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 271 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 24.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Global Credit Union complaint mix by product

Total complaints: 271

Global Credit Union complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 271 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 120 complaints (47.8%), resolution 26.7% Checking or 47.8% Vehicle loan: 40 complaints (15.9%), resolution 22.5% Vehicle loan 15.9% Credit reporting: 33 complaints (13.1%), resolution 21.2% Credit reporting 13.1% Mortgage: 17 complaints (6.8%), resolution 23.6% Mortgage 6.8% Money transfer,: 15 complaints (6.0%), resolution 26.7% Debt collection: 14 complaints (5.6%), resolution 21.4% Credit card: 12 complaints (4.8%), resolution 50.0%
  • Checking or 120 47.8% 27% relief
  • Vehicle loan 40 15.9% 23% relief
  • Credit reporting 33 13.1% 21% relief
  • Mortgage 17 6.8% 24% relief
  • Money transfer, 15 6.0% 27% relief
  • Debt collection 14 5.6% 21% relief
  • Credit card 12 4.8% 50% relief

How Global Credit Union's 271 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 120
Vehicle loan or lease 40
Credit reporting or other personal consumer reports 33
Mortgage 17
Money transfer, virtual currency, or money service 15
Debt collection 14
Credit card 12
Credit card or prepaid card 10
Credit reporting, credit repair services, or other personal consumer reports 5
Payday loan, title loan, personal loan, or advance loan 3
Payday loan, title loan, or personal loan 1
Prepaid card 1

Where Global Credit Union complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
AK
28.8% of this company's filings
AK78WA72CA43AZ31OR5TX5NC4AE4

Global Credit Union rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
46
+100% vs 2022
20406080 20222023202420252026 46

Top States

State Complaints
AK 78
WA 72
CA 43
AZ 31
OR 5
TX 5
NC 4
AE 4
AL 3
MI 3
LA 2
VA 2
CO 2
GA 2
IN 2
NJ 2
NV 2
AP 1
OH 1
IL 1

Top Issues

Issue Complaints
Managing an account 82
Incorrect information on your report 22
Managing the loan or lease 19
Problem with a lender or other company charging your account 17
Improper use of your report 15
Fraud or scam 11
Trouble during payment process 10
Opening an account 9
Problem with a company's investigation into an existing problem 8
Problems at the end of the loan or lease 7
Problem with a purchase shown on your statement 6
Closing an account 6
Getting a credit card 6
Attempts to collect debt not owed 6
Problem caused by your funds being low 5
Other features, terms, or problems 5
Getting a loan or lease 4
Struggling to pay mortgage 4
Credit monitoring or identity theft protection services 3
Problem when making payments 3

Yearly Trend

Year Complaints Timely
2022 23 100%
2023 73 100%
2024 56 100%
2025 73 100%
2026 46 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Global Credit Union

Global Credit Union's 271 logged complaints stay concentrated: only 24 states show a filing. Only 36.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2022 through 2026-06-24.

Global Credit Union answers 100% of complaints inside the CFPB's tracked window and closes 74.53653136531366% with a written explanation. 24.699630996309963% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Global Credit Union.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Global Credit Union: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Global Credit Union (100% timely; 24.699630996309963% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture