CFPB · Mid-pack CFPB posture
Deinde Online Services, LLC
271 CFPB complaints · 31 states · top issue Charged fees or interest you didn't expect.
Deinde Online Services, LLC has 271 consumer complaints in the CFPB public database. Timely response is 96.7%; 1.1% closed with relief; top product Debt collection. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +1775% filings 2019 to 2026
CFPB relief outcome brief
CCDB company deinde-online-services-llc
1.1% relief · 96.7% timely · 271 filings · Debt collection
Same-product relief peers
Nearest relief peer: AmeriCollect (1.1% relief)
Deinde Online Services, LLC closes 1.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 271 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Deinde Online Services, LLC complaint mix by product
- Debt collection 101 37.4% – 0% relief
- Payday loan, 73 27.0% – 0% relief
- Credit reporting 61 22.6% – 0% relief
- Payday loan, 24 8.9% – 13% relief
- Credit reporting, 8 3.0% – 0% relief
- Debt or 2 0.7% – 0% relief
- Credit card 1 0.4% – 0% relief
How Deinde Online Services, LLC's 271 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 101 |
| Payday loan, title loan, personal loan, or advance loan | 73 |
| Credit reporting or other personal consumer reports | 61 |
| Payday loan, title loan, or personal loan | 24 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Debt or credit management | 2 |
| Credit card | 1 |
| Vehicle loan or lease | 1 |
Where Deinde Online Services, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 24.7% of this company's filings
Deinde Online Services, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 75
- +1775% vs 2019
Top States
| State | Complaints |
|---|---|
| FL | 67 |
| TX | 27 |
| OH | 22 |
| MI | 21 |
| AZ | 20 |
| MN | 12 |
| IN | 11 |
| MO | 10 |
| MS | 9 |
| SC | 9 |
| KY | 8 |
| WI | 7 |
| TN | 7 |
| AR | 6 |
| AL | 6 |
| LA | 5 |
| UT | 3 |
| DE | 3 |
| NV | 2 |
| GA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 48 |
| Incorrect information on your report | 42 |
| Attempts to collect debt not owed | 32 |
| Took or threatened to take negative or legal action | 28 |
| Struggling to pay your loan | 21 |
| Written notification about debt | 19 |
| Improper use of your report | 16 |
| Problem with a company's investigation into an existing problem | 15 |
| Communication tactics | 11 |
| Problem when making payments | 7 |
| Threatened to contact someone or share information improperly | 5 |
| False statements or representation | 4 |
| Getting the loan | 3 |
| Unable to get your credit report or credit score | 3 |
| Can't stop withdrawals from your bank account | 3 |
| Problem with the payoff process at the end of the loan | 3 |
| Electronic communications | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Getting a line of credit | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 4 | 100% |
| 2020 | 12 | 100% |
| 2021 | 5 | 100% |
| 2022 | 9 | 100% |
| 2023 | 27 | 100% |
| 2024 | 47 | 100% |
| 2025 | 92 | 90.2% |
| 2026 | 75 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Deinde Online Services, LLC
Deinde Online Services, LLC's 271 logged complaints stay concentrated: only 31 states show a filing. Only 36.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2019 through 2026-06-25.
Deinde Online Services, LLC answers 96.7% of complaints inside the CFPB's tracked window and closes 97.4% with a written explanation. 1.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Deinde Online Services, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Deinde Online Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 271.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Deinde Online Services, LLC (96.7% timely; 1.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture