Total complaints
185
Filed since 2019
2026 data Public-data reference. official source
Deinde Online Services, LLC
185 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
185 consumer complaints filed with the CFPB
This profile shows Deinde Online Services, LLC's complaint history from CFPB public records. 185 consumers have filed complaints since 2019. The company has a 97.3% timely response rate and has provided relief in 0.5% of cases.
185
Total Complaints
97.3%
Timely Response
0%
Disputed
0.5%
Relief Provided
28
States Active
2019
Since
Timely response
97.3%
CFPB-tracked response window
Relief rate
0.5%
Closed with monetary or non-monetary relief
Timely response rate 97.3%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.5%
Industry median
Share closed with monetary or non-monetary relief.
Deinde Online Services, LLC complaint mix by product
- Debt collection 69 37.5% – 0% relief
- Payday loan, 47 25.5% – 0% relief
- Credit reporting 44 23.9% – 0% relief
- Payday loan, 15 8.2% – 7% relief
- Credit reporting, 6 3.3% – 0% relief
- Debt or 2 1.1% – 0% relief
- Vehicle loan 1 0.5% – 0% relief
How Deinde Online Services, LLC's 185 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 69 |
| Payday loan, title loan, personal loan, or advance loan | 47 |
| Credit reporting or other personal consumer reports | 44 |
| Payday loan, title loan, or personal loan | 15 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Debt or credit management | 2 |
| Vehicle loan or lease | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 45 |
| TX | 21 |
| OH | 14 |
| MI | 13 |
| AZ | 13 |
| IN | 8 |
| MO | 7 |
| MN | 6 |
| WI | 6 |
| SC | 6 |
| MS | 6 |
| AL | 6 |
| KY | 6 |
| TN | 5 |
| LA | 4 |
| AR | 4 |
| UT | 2 |
| DE | 2 |
| CA | 2 |
| MT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 29 |
| Incorrect information on your report | 29 |
| Took or threatened to take negative or legal action | 21 |
| Attempts to collect debt not owed | 18 |
| Struggling to pay your loan | 16 |
| Written notification about debt | 14 |
| Improper use of your report | 13 |
| Problem with a company's investigation into an existing problem | 12 |
| Communication tactics | 10 |
| Problem when making payments | 5 |
| Threatened to contact someone or share information improperly | 3 |
| Problem with the payoff process at the end of the loan | 3 |
| False statements or representation | 3 |
| Confusing or missing disclosures | 1 |
| Getting a loan or lease | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
| Getting a line of credit | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Unauthorized withdrawals or charges | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 3 | 100% |
| 2020 | 10 | 100% |
| 2021 | 2 | 100% |
| 2022 | 5 | 100% |
| 2023 | 20 | 100% |
| 2024 | 40 | 100% |
| 2025 | 73 | 93.2% |
| 2026 | 32 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Deinde Online Services, LLC
Deinde Online Services, LLC has accumulated 185 consumer complaints in the CFPB public database, with filings active across 28 U.S. states. Of those submissions, 50 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-03-29, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Deinde Online Services, LLC reports a 97.3% timely-response rate and has closed 99.5% of cases with a written explanation to the consumer. 0.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Charged fees or interest you didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Deinde Online Services, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Deinde Online Services, LLC have?
Deinde Online Services, LLC has received 185 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Deinde Online Services, LLC respond to complaints on time?
Deinde Online Services, LLC has a 97.3% timely response rate to CFPB complaints.
What is the most common complaint about Deinde Online Services, LLC?
The most common issue reported against Deinde Online Services, LLC is "Charged fees or interest you didn't expect" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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