2026 data Public-data reference. official source

Global Payments Check Services, Inc.

74 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

74 consumer complaints filed with the CFPB

This profile shows Global Payments Check Services, Inc.'s complaint history from CFPB public records. 74 consumers have filed complaints since 2014. The company has a 97.3% timely response rate and has provided relief in 39.2% of cases.

74
Total Complaints
97.3%
Timely Response
5.4%
Disputed
39.2%
Relief Provided
26
States Active
2014
Since

Total complaints

74

Filed since 2014

Timely response

97.3%

CFPB-tracked response window

Relief rate

39.2%

Closed with monetary or non-monetary relief

Timely response rate 97.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 39.2%
Industry median

Share closed with monetary or non-monetary relief.

Global Payments Check Services, Inc. complaint mix by product

Total complaints: 74

Global Payments Check Services, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 74 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 55 complaints (74.3%), resolution 41.8% Debt collection 74.3% Credit reporting,: 8 complaints (10.8%), resolution 12.5% Credit reporting, 10.8% Other financial: 3 complaints (4.1%), resolution 33.3% Bank account: 3 complaints (4.1%), resolution 33.3% Money transfer,: 2 complaints (2.7%), resolution 50.0% Checking or: 2 complaints (2.7%), resolution 100.0% Consumer Loan: 1 complaints (1.4%), resolution 0.0%
  • Debt collection 55 74.3% 42% relief
  • Credit reporting, 8 10.8% 13% relief
  • Other financial 3 4.1% 33% relief
  • Bank account 3 4.1% 33% relief
  • Money transfer, 2 2.7% 50% relief
  • Checking or 2 2.7% 100% relief
  • Consumer Loan 1 1.4% 0% relief

How Global Payments Check Services, Inc.'s 74 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 55
Credit reporting, credit repair services, or other personal consumer reports 8
Other financial service 3
Bank account or service 3
Money transfer, virtual currency, or money service 2
Checking or savings account 2
Consumer Loan 1

Top States

State Complaints
CA 13
TX 13
NJ 7
GA 6
MI 4
PA 3
SC 3
NY 3
MN 2
FL 2
MS 2
KY 1
OR 1
OH 1
MD 1
OK 1
AR 1
LA 1
IN 1
AL 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 15
Attempts to collect debt not owed 13
Communication tactics 7
Incorrect information on your report 6
Disclosure verification of debt 6
False statements or representation 5
Written notification about debt 5
Fraud or scam 1
Took or threatened to take negative or legal action 1
Making/receiving payments, sending money 1
Unauthorized transactions or other transaction problem 1
Using a debit or ATM card 1
Unable to get your credit report or credit score 1
Threatened to contact someone or share information improperly 1
Disclosures 1
Other transaction problem 1
Improper contact or sharing of info 1
Taking/threatening an illegal action 1
Problem caused by your funds being low 1
Problems when you are unable to pay 1

Yearly Trend

Year Complaints Timely
2014 10 90%
2015 11 100%
2016 9 88.9%
2017 17 100%
2018 12 100%
2019 15 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Global Payments Check Services, Inc.

Global Payments Check Services, Inc. has accumulated 74 consumer complaints in the CFPB public database, with filings active across 26 U.S. states. Of those submissions, 27 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2019-12-13, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Global Payments Check Services, Inc. reports a 97.3% timely-response rate and has closed 59.5% of cases with a written explanation to the consumer. 39.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Global Payments Check Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Global Payments Check Services, Inc. have?

Global Payments Check Services, Inc. has received 74 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Global Payments Check Services, Inc. respond to complaints on time?

Global Payments Check Services, Inc. has a 97.3% timely response rate to CFPB complaints.

What is the most common complaint about Global Payments Check Services, Inc.?

The most common issue reported against Global Payments Check Services, Inc. is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

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