CFPB · Single-product concentration

Global Payments Check Services, Inc.

81 CFPB complaints · 71.6% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

81 CFPB complaints

Global Payments Check Services, Inc.: 71.6% of 81 CFPB complaints sit in "Debt collection". Timely 97.5% · relief 38.3%. Allegations, not findings.

  • Single-product concentration
  • +70% filings 2014 to 2019

CFPB relief outcome brief

CCDB company global-payments-check-services-inc

38.3% relief · 97.5% timely · 81 filings · Debt collection

Nearest relief peer: Professional Finance Company, Inc. (38.6% relief)

Global Payments Check Servic…38.3%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Global Payments Check Services, Inc. and nearest filing-volume peers

Global Payments Check Services, Inc. closes 38.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Global Payments Check Services, Inc.'s 81 filings include narrative text

42% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 97.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 38.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Global Payments Check Services, Inc. complaint mix by product

Total complaints: 81

Global Payments Check Services, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 81 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 58 complaints (71.6%), resolution 41.4% Debt collection 71.6% Credit reporting,: 10 complaints (12.3%), resolution 10.0% Credit reporting, 12.3% Other financial: 3 complaints (3.7%), resolution 33.3% Bank account: 3 complaints (3.7%), resolution 33.3% Money transfer,: 3 complaints (3.7%), resolution 33.3% Checking or: 3 complaints (3.7%), resolution 100.0% Consumer Loan: 1 complaints (1.2%), resolution 0.0%
  • Debt collection 58 71.6% 41% relief
  • Credit reporting, 10 12.3% 10% relief
  • Other financial 3 3.7% 33% relief
  • Bank account 3 3.7% 33% relief
  • Money transfer, 3 3.7% 33% relief
  • Checking or 3 3.7% 100% relief
  • Consumer Loan 1 1.2% 0% relief

How Global Payments Check Services, Inc.'s 81 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 58
Credit reporting, credit repair services, or other personal consumer reports 10
Other financial service 3
Bank account or service 3
Money transfer, virtual currency, or money service 3
Checking or savings account 3
Consumer Loan 1

Where Global Payments Check Services, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
17.3% of this company's filings
TX14CA13NJ7GA6MI4NY4SC3PA3

Global Payments Check Services, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2019
17
+70% vs 2014
81012141618 201420152016201720182019 17

Top States

State Complaints
TX 14
CA 13
NJ 7
GA 6
MI 4
NY 4
SC 3
PA 3
FL 3
KY 2
MS 2
LA 2
MN 2
OH 2
OK 1
IN 1
TN 1
WA 1
MD 1
OR 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 16
Attempts to collect debt not owed 14
Communication tactics 7
Incorrect information on your report 6
Disclosure verification of debt 6
False statements or representation 5
Written notification about debt 5
Improper contact or sharing of info 2
Problem with a credit reporting company's investigation into an existing problem 2
Unable to get your credit report or credit score 2
Taking/threatening an illegal action 1
Customer service / Customer relations 1
Disclosures 1
Problems when you are unable to pay 1
Making/receiving payments, sending money 1
Using a debit or ATM card 1
Account opening, closing, or management 1
Fraud or scam 1
Unauthorized transactions or other transaction problem 1
Other transaction problem 1

Yearly Trend

Year Complaints Timely
2014 10 90%
2015 12 100%
2016 10 90%
2017 17 100%
2018 15 100%
2019 17 100%

Source: CFPB Consumer Complaint Database

Global Payments Check Services, Inc. filings cluster in one product

Global Payments Check Services, Inc.'s 81 logged complaints stay concentrated: only 27 states show a filing. 42% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2019-12-13.

Global Payments Check Services, Inc. answers 97.5% of complaints inside the CFPB's tracked window and closes 60.5% with a written explanation. 38.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Global Payments Check Services, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Global Payments Check Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Global Payments Check Services, Inc. (97.5% timely; 38.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration