Total complaints
74
Filed since 2014
74 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
74 consumer complaints filed with the CFPB
This profile shows Global Payments Check Services, Inc.'s complaint history from CFPB public records. 74 consumers have filed complaints since 2014. The company has a 97.3% timely response rate and has provided relief in 39.2% of cases.
Total complaints
74
Filed since 2014
Timely response
97.3%
CFPB-tracked response window
Relief rate
39.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Global Payments Check Services, Inc.'s 74 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 55 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Other financial service | 3 |
| Bank account or service | 3 |
| Money transfer, virtual currency, or money service | 2 |
| Checking or savings account | 2 |
| Consumer Loan | 1 |
| State | Complaints |
|---|---|
| CA | 13 |
| TX | 13 |
| NJ | 7 |
| GA | 6 |
| MI | 4 |
| PA | 3 |
| SC | 3 |
| NY | 3 |
| MN | 2 |
| FL | 2 |
| MS | 2 |
| KY | 1 |
| OR | 1 |
| OH | 1 |
| MD | 1 |
| OK | 1 |
| AR | 1 |
| LA | 1 |
| IN | 1 |
| AL | 1 |
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 15 |
| Attempts to collect debt not owed | 13 |
| Communication tactics | 7 |
| Incorrect information on your report | 6 |
| Disclosure verification of debt | 6 |
| False statements or representation | 5 |
| Written notification about debt | 5 |
| Fraud or scam | 1 |
| Took or threatened to take negative or legal action | 1 |
| Making/receiving payments, sending money | 1 |
| Unauthorized transactions or other transaction problem | 1 |
| Using a debit or ATM card | 1 |
| Unable to get your credit report or credit score | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Disclosures | 1 |
| Other transaction problem | 1 |
| Improper contact or sharing of info | 1 |
| Taking/threatening an illegal action | 1 |
| Problem caused by your funds being low | 1 |
| Problems when you are unable to pay | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 10 | 90% |
| 2015 | 11 | 100% |
| 2016 | 9 | 88.9% |
| 2017 | 17 | 100% |
| 2018 | 12 | 100% |
| 2019 | 15 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Global Payments Check Services, Inc. has accumulated 74 consumer complaints in the CFPB public database, with filings active across 26 U.S. states. Of those submissions, 27 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2019-12-13, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Global Payments Check Services, Inc. reports a 97.3% timely-response rate and has closed 59.5% of cases with a written explanation to the consumer. 39.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Global Payments Check Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Global Payments Check Services, Inc. has received 74 consumer complaints filed with the Consumer Financial Protection Bureau.
Global Payments Check Services, Inc. has a 97.3% timely response rate to CFPB complaints.
The most common issue reported against Global Payments Check Services, Inc. is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.