CFPB · Single-product concentration
Professional Finance Company, Inc.
746 CFPB complaints · 86.6% in "Debt collection" · top issue Attempts to collect debt not owed.
Professional Finance Company, Inc.: 86.6% of 746 CFPB complaints sit in "Debt collection". Timely 98.3% · relief 38.6%. Allegations, not findings.
- Single-product concentration
- +462.5% filings 2013 to 2026
CFPB relief outcome brief
CCDB company professional-finance-company-inc
38.6% relief · 98.3% timely · 746 filings · Debt collection
Same-product relief peers
Nearest relief peer: Global Payments Check Services, Inc. (38.3% relief)
Professional Finance Company, Inc. closes 38.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 746 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Professional Finance Company, Inc. complaint mix by product
- Debt collection 646 86.7% – 39% relief
- Credit reporting, 62 8.3% – 32% relief
- Credit reporting 31 4.2% – 45% relief
- Debt or 2 0.3% – 0% relief
- Credit reporting 2 0.3% – 0% relief
- Payday loan, 1 0.1% – 0% relief
- Bank account 1 0.1% – 0% relief
How Professional Finance Company, Inc.'s 746 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 646 |
| Credit reporting, credit repair services, or other personal consumer reports | 62 |
| Credit reporting or other personal consumer reports | 31 |
| Debt or credit management | 2 |
| Credit reporting | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Bank account or service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for Professional Finance Company, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CO
- 29% of this company's filings
Professional Finance Company, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 45
- +462.5% vs 2013
Top States
| State | Complaints |
|---|---|
| CO | 216 |
| TX | 139 |
| FL | 55 |
| NC | 48 |
| NV | 35 |
| OK | 28 |
| GA | 17 |
| IL | 16 |
| CA | 16 |
| NM | 15 |
| SC | 15 |
| NE | 13 |
| AL | 11 |
| DE | 11 |
| MO | 10 |
| PA | 9 |
| AZ | 8 |
| KS | 7 |
| WY | 7 |
| WA | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 223 |
| Written notification about debt | 126 |
| False statements or representation | 86 |
| Cont'd attempts collect debt not owed | 69 |
| Incorrect information on your report | 54 |
| Took or threatened to take negative or legal action | 52 |
| Disclosure verification of debt | 39 |
| Communication tactics | 26 |
| Improper use of your report | 18 |
| Problem with a credit reporting company's investigation into an existing problem | 16 |
| Electronic communications | 10 |
| Threatened to contact someone or share information improperly | 7 |
| Problem with a company's investigation into an existing problem | 6 |
| Improper contact or sharing of info | 5 |
| Taking/threatening an illegal action | 3 |
| Didn't provide services promised | 2 |
| Incorrect information on credit report | 2 |
| Struggling to pay your loan | 1 |
| Account opening, closing, or management | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 100% |
| 2014 | 44 | 100% |
| 2015 | 44 | 97.7% |
| 2016 | 33 | 100% |
| 2017 | 38 | 100% |
| 2018 | 37 | 100% |
| 2019 | 47 | 100% |
| 2020 | 55 | 100% |
| 2021 | 94 | 100% |
| 2022 | 97 | 100% |
| 2023 | 78 | 100% |
| 2024 | 48 | 100% |
| 2025 | 78 | 89.7% |
| 2026 | 45 | 91.1% |
Source: CFPB Consumer Complaint Database
Professional Finance Company, Inc. filings cluster in one product
Professional Finance Company, Inc.'s 746 logged complaints reach a nationwide footprint - 43 states have at least one filing. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-24.
Professional Finance Company, Inc. answers 98.3% of complaints inside the CFPB's tracked window and closes 60.6% with a written explanation. 38.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Finance Company, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Professional Finance Company, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 746.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Professional Finance Company, Inc. (98.3% timely; 38.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration