2026 data Public-data reference Official source

Professional Finance Company, Inc.

746 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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746
Total Complaints
98.3%
Timely Response
0%
Disputed
38.6%
Relief Provided
43
States Active
2013
Since

Data updated June 2026

Timely response rate 98.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 38.6%
Industry median

Share closed with monetary or non-monetary relief.

Professional Finance Company, Inc. complaint mix by product

Total complaints: 746

Professional Finance Company, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 746 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 646 complaints (86.7%), resolution 39.3% Debt collection 86.7% Credit reporting,: 62 complaints (8.3%), resolution 32.3% Credit reporting, 8.3% Credit reporting: 31 complaints (4.2%), resolution 45.2% Debt or: 2 complaints (0.3%), resolution 0.0% Credit reporting: 2 complaints (0.3%), resolution 0.0% Payday loan,: 1 complaints (0.1%), resolution 0.0% Bank account: 1 complaints (0.1%), resolution 0.0%
  • Debt collection 646 86.7% – 39% relief
  • Credit reporting, 62 8.3% – 32% relief
  • Credit reporting 31 4.2% – 45% relief
  • Debt or 2 0.3% – 0% relief
  • Credit reporting 2 0.3% – 0% relief
  • Payday loan, 1 0.1% – 0% relief
  • Bank account 1 0.1% – 0% relief

How Professional Finance Company, Inc.'s 746 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 646
Credit reporting, credit repair services, or other personal consumer reports 62
Credit reporting or other personal consumer reports 31
Debt or credit management 2
Credit reporting 2
Payday loan, title loan, personal loan, or advance loan 1
Bank account or service 1
Payday loan, title loan, or personal loan 1

Top States

State Complaints
CO 216
TX 139
FL 55
NC 48
NV 35
OK 28
GA 17
IL 16
CA 16
NM 15
SC 15
NE 13
AL 11
DE 11
MO 10
PA 9
AZ 8
KS 7
WY 7
WA 6

Top Issues

Issue Complaints
Attempts to collect debt not owed 223
Written notification about debt 126
False statements or representation 86
Cont'd attempts collect debt not owed 69
Incorrect information on your report 54
Took or threatened to take negative or legal action 52
Disclosure verification of debt 39
Communication tactics 26
Improper use of your report 18
Problem with a credit reporting company's investigation into an existing problem 16
Electronic communications 10
Threatened to contact someone or share information improperly 7
Problem with a company's investigation into an existing problem 6
Improper contact or sharing of info 5
Taking/threatening an illegal action 3
Didn't provide services promised 2
Incorrect information on credit report 2
Struggling to pay your loan 1
Account opening, closing, or management 1

Yearly Trend

Year Complaints Timely
2013 8 100%
2014 44 100%
2015 44 97.7%
2016 33 100%
2017 38 100%
2018 37 100%
2019 47 100%
2020 55 100%
2021 94 100%
2022 97 100%
2023 78 100%
2024 48 100%
2025 78 89.7%
2026 45 91.1%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Professional Finance Company, Inc.

Professional Finance Company, Inc.'s 746 logged complaints reach a nationwide footprint - 43 states have at least one filing on record. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-24.

Professional Finance Company, Inc. answers 98.3% of complaints inside the CFPB's tracked window and closes 60.6% with a written explanation. 38.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Finance Company, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Professional Finance Company, Inc. have?

746, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Professional Finance Company, Inc. respond to complaints on time?

98.3% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Professional Finance Company, Inc.?

"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.