CFPB · Single-product concentration

Global Financial Services Group

20 CFPB complaints · 95% in "Debt collection" · top issue Improper contact or sharing of info.

20 CFPB complaints

Global Financial Services Group: 95% of 20 CFPB complaints sit in "Debt collection". Timely 100% · relief 5%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2013 to 2026

CFPB relief outcome brief

CCDB company global-financial-services-group

5% relief · 100% timely · 20 filings · Debt collection

Nearest relief peer: TSC Accounts Receivable Solutions (4.9% relief)

Global Financial Services Gr…5%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Global Financial Services Group and nearest filing-volume peers

Global Financial Services Group closes 5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 20 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Global Financial Services Group complaint mix by product

Total complaints: 20

Global Financial Services Group complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 20 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 19 complaints (95.0%), resolution 5.3% Debt collection 95.0% Other financial: 1 complaints (5.0%), resolution 0.0%
  • Debt collection 19 95.0% 5% relief
  • Other financial 1 5.0% 0% relief

How Global Financial Services Group's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 19
Other financial service 1

Concentrated filing states for Global Financial Services Group

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
SC
65% of this company's filings
SC13PA1MO1CA1MI1GA1NJ1TN1

Global Financial Services Group complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2013
0246810 20132014201520182019202020212026 1

Top States

State Complaints
SC 13
PA 1
MO 1
CA 1
MI 1
GA 1
NJ 1
TN 1

Top Issues

Issue Complaints
Improper contact or sharing of info 5
Cont'd attempts collect debt not owed 5
Attempts to collect debt not owed 3
Took or threatened to take negative or legal action 1
Fraud or scam 1
False statements or representation 1
Taking/threatening an illegal action 1
Disclosure verification of debt 1
Written notification about debt 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 8 100%
2015 5 100%
2018 2 100%
2019 1 100%
2020 1 100%
2021 1 100%
2026 1 100%

Source: CFPB Consumer Complaint Database

Global Financial Services Group filings cluster in one product

Global Financial Services Group's 20 logged complaints stay concentrated: only 8 states show a filing. Only 15% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-23.

Global Financial Services Group answers 100% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Improper contact or sharing of info."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Global Financial Services Group.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Global Financial Services Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Global Financial Services Group (100% timely; 5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration