CFPB · Single-product concentration
Genesis Credit Management, LLC
73 CFPB complaints · 91.8% in "Debt collection" · top issue Communication tactics.
Genesis Credit Management, LLC: 91.8% of 73 CFPB complaints sit in "Debt collection". Timely 30.1% · relief 1.4%. Allegations, not findings.
- Single-product concentration
- +266.7% filings 2015 to 2019
CFPB relief outcome brief
CCDB company genesis-credit-management-llc
1.4% relief · 30.1% timely · 73 filings · Debt collection
Same-product relief peers
Nearest relief peer: Linebarger Goggan Blair & Sampson LLP (1.4% relief)
Genesis Credit Management, LLC closes 1.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Genesis Credit Management, LLC's 73 filings include narrative text
58.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Genesis Credit Management, LLC complaint mix by product
- Debt collection 67 91.8% – 2% relief
- Credit reporting, 6 8.2% – 0% relief
How Genesis Credit Management, LLC's 73 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 67 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
Concentrated filing states for Genesis Credit Management, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- WA
- 50.7% of this company's filings
Genesis Credit Management, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2019
- 11
- +266.7% vs 2015
Top States
| State | Complaints |
|---|---|
| WA | 37 |
| CA | 9 |
| OR | 7 |
| TX | 4 |
| CT | 3 |
| MT | 2 |
| ID | 2 |
| AZ | 2 |
| AR | 1 |
| ND | 1 |
| TN | 1 |
| NY | 1 |
| IN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 16 |
| Disclosure verification of debt | 11 |
| Attempts to collect debt not owed | 11 |
| Cont'd attempts collect debt not owed | 8 |
| False statements or representation | 7 |
| Took or threatened to take negative or legal action | 5 |
| Written notification about debt | 5 |
| Improper contact or sharing of info | 3 |
| Incorrect information on your report | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Improper use of your report | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 66.7% |
| 2016 | 22 | 27.3% |
| 2017 | 18 | 27.8% |
| 2018 | 19 | 26.3% |
| 2019 | 11 | 36.4% |
Source: CFPB Consumer Complaint Database
Genesis Credit Management, LLC filings cluster in one product
Genesis Credit Management, LLC's 73 logged complaints stay concentrated: only 13 states show a filing. 58.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2019-04-05.
Genesis Credit Management, LLC answers 30.1% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 1.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Genesis Credit Management, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Genesis Credit Management, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 73.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 30.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Genesis Credit Management, LLC (30.1% timely; 1.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration