Southwest Business Corporation
201 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Southwest Business Corporation complaint mix by product
- Mortgage 177 88.1% – 2% relief
- Debt collection 9 4.5% – 0% relief
- Credit reporting, 6 3.0% – 0% relief
- Credit reporting 6 3.0% – 0% relief
- Payday loan, 1 0.5% – 0% relief
- Vehicle loan 1 0.5% – 0% relief
- Credit card 1 0.5% – 0% relief
How Southwest Business Corporation's 201 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 177 |
| Debt collection | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Credit reporting or other personal consumer reports | 6 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Vehicle loan or lease | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 73 |
| TN | 21 |
| GA | 15 |
| VA | 12 |
| LA | 12 |
| FL | 11 |
| CO | 11 |
| MD | 5 |
| CA | 4 |
| NV | 4 |
| OK | 3 |
| AZ | 3 |
| AL | 3 |
| NY | 3 |
| AR | 3 |
| KY | 2 |
| PA | 2 |
| MI | 2 |
| NC | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 65 |
| Struggling to pay mortgage | 56 |
| Applying for a mortgage or refinancing an existing mortgage | 23 |
| Loan servicing, payments, escrow account | 12 |
| Incorrect information on your report | 11 |
| Closing on a mortgage | 9 |
| Improper use of your report | 3 |
| Application, originator, mortgage broker | 3 |
| Attempts to collect debt not owed | 2 |
| Credit decision / Underwriting | 2 |
| Communication tactics | 2 |
| False statements or representation | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Problem with additional add-on products or services | 1 |
| Managing the loan or lease | 1 |
| Loan modification,collection,foreclosure | 1 |
| Other | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Settlement process and costs | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 100% |
| 2015 | 10 | 100% |
| 2016 | 7 | 100% |
| 2017 | 19 | 100% |
| 2018 | 21 | 95.2% |
| 2019 | 9 | 88.9% |
| 2020 | 20 | 100% |
| 2021 | 23 | 91.3% |
| 2022 | 17 | 100% |
| 2023 | 23 | 95.7% |
| 2024 | 11 | 100% |
| 2025 | 22 | 100% |
| 2026 | 16 | 81.3% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Southwest Business Corporation
Southwest Business Corporation's 201 logged complaints stay concentrated: only 26 states show a filing on record. 50.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-06-23.
Southwest Business Corporation answers 96% of complaints inside the CFPB's tracked window and closes 97% with a written explanation. 2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Southwest Business Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Southwest Business Corporation have?
201, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Southwest Business Corporation respond to complaints on time?
96% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Southwest Business Corporation?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.