Total complaints
11
Filed since 2013
2026 data Public-data reference. official source
First Southwestern Financial Services, LLC
11 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
11 consumer complaints filed with the CFPB
This profile shows First Southwestern Financial Services, LLC's complaint history from CFPB public records. 11 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 45.5% of cases.
11
Total Complaints
100%
Timely Response
9.1%
Disputed
45.5%
Relief Provided
5
States Active
2013
Since
Timely response
100%
CFPB-tracked response window
Relief rate
45.5%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 45.5%
Industry median
Share closed with monetary or non-monetary relief.
First Southwestern Financial Services, LLC complaint mix by product
- Debt collection 3 27.3% – 33% relief
- Mortgage 3 27.3% – 67% relief
- Vehicle loan 2 18.2% – 0% relief
- Consumer Loan 2 18.2% – 100% relief
- Credit reporting, 1 9.1% – 0% relief
How First Southwestern Financial Services, LLC's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 3 |
| Mortgage | 3 |
| Vehicle loan or lease | 2 |
| Consumer Loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| NC | 4 |
| FL | 3 |
| IL | 2 |
| CA | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 3 |
| Attempts to collect debt not owed | 3 |
| Problems at the end of the loan or lease | 1 |
| Incorrect information on your report | 1 |
| Struggling to pay mortgage | 1 |
| Trouble during payment process | 1 |
| Loan servicing, payments, escrow account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 2 | 100% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2023 | 2 | 100% |
| 2025 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About First Southwestern Financial Services, LLC
First Southwestern Financial Services, LLC has accumulated 11 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-11-20, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, First Southwestern Financial Services, LLC reports a 100% timely-response rate and has closed 54.5% of cases with a written explanation to the consumer. 45.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 9.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Managing the loan or lease".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating First Southwestern Financial Services, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does First Southwestern Financial Services, LLC have?
First Southwestern Financial Services, LLC has received 11 consumer complaints filed with the Consumer Financial Protection Bureau.
Does First Southwestern Financial Services, LLC respond to complaints on time?
First Southwestern Financial Services, LLC has a 100% timely response rate to CFPB complaints.
What is the most common complaint about First Southwestern Financial Services, LLC?
The most common issue reported against First Southwestern Financial Services, LLC is "Managing the loan or lease" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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