CFPB · Diversified product mix
First Southwestern Financial Services, LLC
13 CFPB complaints · diversified mix (top product 30.8%) · top issue Managing the loan or lease.
First Southwestern Financial Services, LLC: top product "Debt collection" is only 30.8% of 13 - multi-bucket mix. Timely 100% · relief 46.2%. Allegations, not findings.
- Diversified product mix
- 0% filings 2013 to 2026
CFPB relief outcome brief
CCDB company first-southwestern-financial-services-llc
46.2% relief · 100% timely · 13 filings · Debt collection
Same-product relief peers
Nearest relief peer: Trojan Professional Services, Inc. (46.6% relief)
First Southwestern Financial Services, LLC closes 46.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 13 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Southwestern Financial Services, LLC complaint mix by product
- Debt collection 4 30.8% – 25% relief
- Mortgage 4 30.8% – 75% relief
- Vehicle loan 2 15.4% – 0% relief
- Consumer Loan 2 15.4% – 100% relief
- Credit reporting, 1 7.7% – 0% relief
How First Southwestern Financial Services, LLC's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 4 |
| Mortgage | 4 |
| Vehicle loan or lease | 2 |
| Consumer Loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where First Southwestern Financial Services, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 30.8% of this company's filings
First Southwestern Financial Services, LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| NC | 4 |
| FL | 4 |
| IL | 2 |
| TN | 1 |
| CA | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 3 |
| Attempts to collect debt not owed | 3 |
| Trouble during payment process | 2 |
| False statements or representation | 1 |
| Problems at the end of the loan or lease | 1 |
| Loan servicing, payments, escrow account | 1 |
| Incorrect information on your report | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 2 | 100% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2023 | 2 | 100% |
| 2025 | 5 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
First Southwestern Financial Services, LLC spreads across product buckets
First Southwestern Financial Services, LLC's 13 logged complaints stay concentrated: only 6 states show a filing. Only 23.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-01-31.
First Southwestern Financial Services, LLC answers 100% of complaints inside the CFPB's tracked window and closes 46.2% with a written explanation. 46.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Southwestern Financial Services, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Southwestern Financial Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Southwestern Financial Services, LLC (100% timely; 46.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix