First Southwestern Financial Services, LLC
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Southwestern Financial Services, LLC complaint mix by product
- Debt collection 4 30.8% – 25% relief
- Mortgage 4 30.8% – 75% relief
- Vehicle loan 2 15.4% – 0% relief
- Consumer Loan 2 15.4% – 100% relief
- Credit reporting, 1 7.7% – 0% relief
How First Southwestern Financial Services, LLC's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 4 |
| Mortgage | 4 |
| Vehicle loan or lease | 2 |
| Consumer Loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| NC | 4 |
| FL | 4 |
| IL | 2 |
| TN | 1 |
| CA | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 3 |
| Attempts to collect debt not owed | 3 |
| Trouble during payment process | 2 |
| False statements or representation | 1 |
| Problems at the end of the loan or lease | 1 |
| Loan servicing, payments, escrow account | 1 |
| Incorrect information on your report | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 2 | 100% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2023 | 2 | 100% |
| 2025 | 5 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About First Southwestern Financial Services, LLC
First Southwestern Financial Services, LLC's 13 logged complaints stay concentrated: only 6 states show a filing on record. Only 23.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-01-31.
First Southwestern Financial Services, LLC answers 100% of complaints inside the CFPB's tracked window and closes 46.2% with a written explanation. 46.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Southwestern Financial Services, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does First Southwestern Financial Services, LLC have?
13, per the CFPB's public complaint count for this company (see the full breakdown above).
Does First Southwestern Financial Services, LLC respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about First Southwestern Financial Services, LLC?
"Managing the loan or lease", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.