CFPB · Diversified product mix

First Republic Bank

160 CFPB complaints · diversified mix (top product 35%) · top issue Managing an account.

160 CFPB complaints

First Republic Bank: top product "Checking or savings account" is only 35% of 160 - multi-bucket mix. Timely 99.4% · relief 4.4%. Allegations, not findings.

  • Diversified product mix
  • +83.3% filings 2012 to 2023

CFPB relief outcome brief

CCDB company first-republic-bank

4.4% relief · 99.4% timely · 160 filings · Checking or savings account

Nearest relief peer: Wesbanco Bank, Inc. (4.3% relief)

First Republic Bank (this)4.4%Fidelity Properties Inc.0%Atlas Credit Company, Inc.0%Auto Now Financial Services,…1.2%Automobile Acceptance Corpor…6.2%
Closed-with-relief % among First Republic Bank and nearest filing-volume peers

First Republic Bank closes 4.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 160 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

First Republic Bank complaint mix by product

Total complaints: 160

First Republic Bank complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 160 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 56 complaints (35.9%), resolution 5.4% Checking or 35.9% Mortgage: 36 complaints (23.1%), resolution 2.8% Mortgage 23.1% Bank account: 32 complaints (20.5%), resolution 9.4% Bank account 20.5% Money transfer,: 17 complaints (10.9%), resolution 0.0% Money transfer, 10.9% Payday loan,: 7 complaints (4.5%), resolution 0.0% Student loan: 4 complaints (2.6%), resolution 0.0% Credit reporting,: 4 complaints (2.6%), resolution 0.0%
  • Checking or 56 35.9% 5% relief
  • Mortgage 36 23.1% 3% relief
  • Bank account 32 20.5% 9% relief
  • Money transfer, 17 10.9% 0% relief
  • Payday loan, 7 4.5% 0% relief
  • Student loan 4 2.6% 0% relief
  • Credit reporting, 4 2.6% 0% relief

How First Republic Bank's 160 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 56
Mortgage 36
Bank account or service 32
Money transfer, virtual currency, or money service 17
Payday loan, title loan, or personal loan 7
Student loan 4
Credit reporting, credit repair services, or other personal consumer reports 4
Consumer Loan 2
Other financial service 1
Money transfers 1

Concentrated filing states for First Republic Bank

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
64.4% of this company's filings
CA103NY26NJ9MA6NV2LA2CT1FL1

First Republic Bank rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2023
11
+83.3% vs 2012
051015202530 201220132014201520162017201820192020202120222023 11

Top States

State Complaints
CA 103
NY 26
NJ 9
MA 6
NV 2
LA 2
CT 1
FL 1
GA 1
OR 1
TX 1
NC 1

Top Issues

Issue Complaints
Managing an account 38
Account opening, closing, or management 17
Fraud or scam 12
Applying for a mortgage or refinancing an existing mortgage 10
Opening an account 10
Deposits and withdrawals 9
Getting a line of credit 7
Trouble during payment process 7
Application, originator, mortgage broker 6
Loan servicing, payments, escrow account 4
Making/receiving payments, sending money 4
Closing an account 4
Closing on a mortgage 4
Loan modification,collection,foreclosure 3
Improper use of your report 3
Other transaction problem 3
Taking out the loan or lease 2
Problems caused by my funds being low 2
Dealing with your lender or servicer 2
Incorrect information on your report 2

Yearly Trend

Year Complaints Timely
2012 6 100%
2013 7 100%
2014 7 85.7%
2015 9 100%
2016 14 100%
2017 10 100%
2018 20 100%
2019 18 100%
2020 14 100%
2021 17 100%
2022 27 100%
2023 11 100%

Source: CFPB Consumer Complaint Database

First Republic Bank spreads across product buckets

First Republic Bank's 160 logged complaints stay concentrated: only 12 states show a filing. Only 26.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2023-05-02.

First Republic Bank answers 99.4% of complaints inside the CFPB's tracked window and closes 95% with a written explanation. 4.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Republic Bank.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for First Republic Bank: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for First Republic Bank (99.4% timely; 4.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix