Total complaints
134
Filed since 2012
134 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
134 consumer complaints filed with the CFPB
This profile shows FIRST REPUBLIC BANK's complaint history from CFPB public records. 134 consumers have filed complaints since 2012. The company has a 99.3% timely response rate and has provided relief in 4.5% of cases.
Total complaints
134
Filed since 2012
Timely response
99.3%
CFPB-tracked response window
Relief rate
4.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How FIRST REPUBLIC BANK's 134 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Checking or savings account | 49 |
| Bank account or service | 31 |
| Mortgage | 28 |
| Money transfer, virtual currency, or money service | 11 |
| Payday loan, title loan, or personal loan | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Consumer Loan | 2 |
| Money transfers | 1 |
| Student loan | 1 |
| Other financial service | 1 |
| State | Complaints |
|---|---|
| CA | 86 |
| NY | 21 |
| NJ | 8 |
| MA | 5 |
| NV | 2 |
| LA | 1 |
| CT | 1 |
| OR | 1 |
| TX | 1 |
| FL | 1 |
| NC | 1 |
| GA | 1 |
| Issue | Complaints |
|---|---|
| Managing an account | 35 |
| Account opening, closing, or management | 17 |
| Deposits and withdrawals | 8 |
| Fraud or scam | 7 |
| Opening an account | 7 |
| Getting a line of credit | 6 |
| Applying for a mortgage or refinancing an existing mortgage | 6 |
| Application, originator, mortgage broker | 5 |
| Trouble during payment process | 5 |
| Loan servicing, payments, escrow account | 4 |
| Making/receiving payments, sending money | 4 |
| Closing an account | 4 |
| Closing on a mortgage | 3 |
| Improper use of your report | 3 |
| Loan modification,collection,foreclosure | 3 |
| Taking out the loan or lease | 2 |
| Problems caused by my funds being low | 2 |
| Other transaction problem | 2 |
| Struggling to pay mortgage | 1 |
| Problem caused by your funds being low | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 6 | 100% |
| 2013 | 7 | 100% |
| 2014 | 7 | 85.7% |
| 2015 | 9 | 100% |
| 2016 | 12 | 100% |
| 2017 | 9 | 100% |
| 2018 | 18 | 100% |
| 2019 | 13 | 100% |
| 2020 | 12 | 100% |
| 2021 | 11 | 100% |
| 2022 | 21 | 100% |
| 2023 | 9 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
FIRST REPUBLIC BANK has accumulated 134 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2023-04-21, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, FIRST REPUBLIC BANK reports a 99.3% timely-response rate and has closed 94.8% of cases with a written explanation to the consumer. 4.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FIRST REPUBLIC BANK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
FIRST REPUBLIC BANK has received 134 consumer complaints filed with the Consumer Financial Protection Bureau.
FIRST REPUBLIC BANK has a 99.3% timely response rate to CFPB complaints.
The most common issue reported against FIRST REPUBLIC BANK is "Managing an account" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.