2026 data Public-data reference. official source

FIRST REPUBLIC BANK

134 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

134 consumer complaints filed with the CFPB

This profile shows FIRST REPUBLIC BANK's complaint history from CFPB public records. 134 consumers have filed complaints since 2012. The company has a 99.3% timely response rate and has provided relief in 4.5% of cases.

134
Total Complaints
99.3%
Timely Response
6%
Disputed
4.5%
Relief Provided
12
States Active
2012
Since

Total complaints

134

Filed since 2012

Timely response

99.3%

CFPB-tracked response window

Relief rate

4.5%

Closed with monetary or non-monetary relief

Timely response rate 99.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.5%
Industry median

Share closed with monetary or non-monetary relief.

FIRST REPUBLIC BANK complaint mix by product

Total complaints: 134

FIRST REPUBLIC BANK complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 134 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 49 complaints (37.4%), resolution 6.1% Checking or 37.4% Bank account: 31 complaints (23.7%), resolution 6.5% Bank account 23.7% Mortgage: 28 complaints (21.4%), resolution 3.6% Mortgage 21.4% Money transfer,: 11 complaints (8.4%), resolution 0.0% Money transfer, 8.4% Payday loan,: 6 complaints (4.6%), resolution 0.0% Credit reporting,: 4 complaints (3.1%), resolution 0.0% Consumer Loan: 2 complaints (1.5%), resolution 0.0%
  • Checking or 49 37.4% 6% relief
  • Bank account 31 23.7% 7% relief
  • Mortgage 28 21.4% 4% relief
  • Money transfer, 11 8.4% 0% relief
  • Payday loan, 6 4.6% 0% relief
  • Credit reporting, 4 3.1% 0% relief
  • Consumer Loan 2 1.5% 0% relief

How FIRST REPUBLIC BANK's 134 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 49
Bank account or service 31
Mortgage 28
Money transfer, virtual currency, or money service 11
Payday loan, title loan, or personal loan 6
Credit reporting, credit repair services, or other personal consumer reports 4
Consumer Loan 2
Money transfers 1
Student loan 1
Other financial service 1

Top States

State Complaints
CA 86
NY 21
NJ 8
MA 5
NV 2
LA 1
CT 1
OR 1
TX 1
FL 1
NC 1
GA 1

Top Issues

Issue Complaints
Managing an account 35
Account opening, closing, or management 17
Deposits and withdrawals 8
Fraud or scam 7
Opening an account 7
Getting a line of credit 6
Applying for a mortgage or refinancing an existing mortgage 6
Application, originator, mortgage broker 5
Trouble during payment process 5
Loan servicing, payments, escrow account 4
Making/receiving payments, sending money 4
Closing an account 4
Closing on a mortgage 3
Improper use of your report 3
Loan modification,collection,foreclosure 3
Taking out the loan or lease 2
Problems caused by my funds being low 2
Other transaction problem 2
Struggling to pay mortgage 1
Problem caused by your funds being low 1

Yearly Trend

Year Complaints Timely
2012 6 100%
2013 7 100%
2014 7 85.7%
2015 9 100%
2016 12 100%
2017 9 100%
2018 18 100%
2019 13 100%
2020 12 100%
2021 11 100%
2022 21 100%
2023 9 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About FIRST REPUBLIC BANK

FIRST REPUBLIC BANK has accumulated 134 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2023-04-21, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, FIRST REPUBLIC BANK reports a 99.3% timely-response rate and has closed 94.8% of cases with a written explanation to the consumer. 4.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FIRST REPUBLIC BANK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does FIRST REPUBLIC BANK have?

FIRST REPUBLIC BANK has received 134 consumer complaints filed with the Consumer Financial Protection Bureau.

Does FIRST REPUBLIC BANK respond to complaints on time?

FIRST REPUBLIC BANK has a 99.3% timely response rate to CFPB complaints.

What is the most common complaint about FIRST REPUBLIC BANK?

The most common issue reported against FIRST REPUBLIC BANK is "Managing an account" in the "Checking or savings account" product category.

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