CFPB · Single-product concentration
First Centennial Mortgage Corp
17 CFPB complaints · 94.1% in "Mortgage" · top issue Trouble during payment process.
First Centennial Mortgage Corp: 94.1% of 17 CFPB complaints sit in "Mortgage". Timely 88.2% · relief 52.9%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2023
CFPB relief outcome brief
CCDB company first-centennial-mortgage-corp
52.9% relief · 88.2% timely · 17 filings · Mortgage
Same-product relief peers
Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)
First Centennial Mortgage Corp closes 52.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of First Centennial Mortgage Corp's 17 filings include narrative text
70.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Centennial Mortgage Corp complaint mix by product
- Mortgage 16 94.1% – 56% relief
- Credit reporting, 1 5.9% – 0% relief
How First Centennial Mortgage Corp's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 16 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where First Centennial Mortgage Corp complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 35.3% of this company's filings
First Centennial Mortgage Corp complaints by year
Annual filing volume from the CFPB public database
- 2023
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| IL | 6 |
| CA | 3 |
| WI | 2 |
| IN | 2 |
| TX | 2 |
| CO | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 8 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Struggling to pay mortgage | 2 |
| Loan servicing, payments, escrow account | 1 |
| Credit decision / Underwriting | 1 |
| Closing on a mortgage | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2016 | 1 | 100% |
| 2019 | 3 | 66.7% |
| 2021 | 7 | 85.7% |
| 2022 | 4 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database
First Centennial Mortgage Corp filings cluster in one product
First Centennial Mortgage Corp's 17 logged complaints stay concentrated: only 7 states show a filing. 70.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2023-12-03.
First Centennial Mortgage Corp answers 88.2% of complaints inside the CFPB's tracked window and closes 47.1% with a written explanation. 52.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Centennial Mortgage Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Centennial Mortgage Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Centennial Mortgage Corp (88.2% timely; 52.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration