CFPB · Single-product concentration
Filo Mortgage, L.L.C.
16 CFPB complaints · 93.8% in "Mortgage" · top issue Closing on a mortgage.
Filo Mortgage, L.L.C.: 93.8% of 16 CFPB complaints sit in "Mortgage". Timely 100% · relief 6.3%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2020 to 2025
CFPB relief outcome brief
CCDB company filo-mortgage-l-l-c
6.3% relief · 100% timely · 16 filings · Mortgage
Same-product relief peers
Nearest relief peer: American Pacific Mortgage (6.2% relief)
Filo Mortgage, L.L.C. closes 6.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Filo Mortgage, L.L.C.'s 16 filings include narrative text
87.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Filo Mortgage, L.L.C. complaint mix by product
- Mortgage 15 93.8% – 7% relief
- Credit reporting, 1 6.3% – 0% relief
How Filo Mortgage, L.L.C.'s 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 15 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Filo Mortgage, L.L.C. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 12.5% of this company's filings
Filo Mortgage, L.L.C. falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -66.7% vs 2020
Top States
| State | Complaints |
|---|---|
| IL | 2 |
| AZ | 2 |
| VA | 2 |
| FL | 2 |
| GA | 1 |
| TN | 1 |
| OR | 1 |
| CO | 1 |
| CT | 1 |
| NJ | 1 |
| CA | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 7 |
| Applying for a mortgage or refinancing an existing mortgage | 7 |
| Improper use of your report | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 3 | 100% |
| 2021 | 6 | 100% |
| 2022 | 4 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Filo Mortgage, L.L.C. filings cluster in one product
Filo Mortgage, L.L.C.'s 16 logged complaints stay concentrated: only 12 states show a filing. 87.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2025-06-24.
Filo Mortgage, L.L.C. answers 100% of complaints inside the CFPB's tracked window and closes 93.8% with a written explanation. 6.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Filo Mortgage, L.L.C..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Filo Mortgage, L.L.C.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 16.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Filo Mortgage, L.L.C. (100% timely; 6.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration