Total complaints
38
Filed since 2024
38 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
38 consumer complaints filed with the CFPB
This profile shows Fidem Baltimore Holdings LLC's complaint history from CFPB public records. 38 consumers have filed complaints since 2024. The company has a 100% timely response rate and has provided relief in 0% of cases.
Total complaints
38
Filed since 2024
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Fidem Baltimore Holdings LLC's 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit card | 32 |
| Credit reporting or other personal consumer reports | 5 |
| Debt collection | 1 |
| State | Complaints |
|---|---|
| NY | 7 |
| CA | 4 |
| KY | 4 |
| PA | 4 |
| TX | 2 |
| MI | 2 |
| WI | 2 |
| SC | 2 |
| TN | 2 |
| IN | 1 |
| IL | 1 |
| NJ | 1 |
| GA | 1 |
| AZ | 1 |
| PR | 1 |
| FL | 1 |
| IA | 1 |
| AL | 1 |
| Issue | Complaints |
|---|---|
| Problem when making payments | 10 |
| Other features, terms, or problems | 8 |
| Problem with a purchase shown on your statement | 5 |
| Incorrect information on your report | 4 |
| Fees or interest | 3 |
| Struggling to pay your bill | 3 |
| Communication tactics | 1 |
| Trouble using your card | 1 |
| Closing your account | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 13 | 100% |
| 2025 | 9 | 100% |
| 2026 | 16 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Fidem Baltimore Holdings LLC has accumulated 38 consumer complaints in the CFPB public database, with filings active across 18 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-03-18, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Fidem Baltimore Holdings LLC reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit card", and the single most common underlying issue is "Problem when making payments".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Fidem Baltimore Holdings LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Fidem Baltimore Holdings LLC has received 38 consumer complaints filed with the Consumer Financial Protection Bureau.
Fidem Baltimore Holdings LLC has a 100% timely response rate to CFPB complaints.
The most common issue reported against Fidem Baltimore Holdings LLC is "Problem when making payments" in the "Credit card" product category.
Read our methodology — how this data is sourced, computed, and verified.