CFPB · Single-product concentration
Evergreen Moneysource Mortgage Company
47 CFPB complaints · 89.4% in "Mortgage" · top issue Struggling to pay mortgage.
Evergreen Moneysource Mortgage Company: 89.4% of 47 CFPB complaints sit in "Mortgage". Timely 95.7% · relief 10.6%. Allegations, not findings.
- Single-product concentration
- +150% filings 2015 to 2026
CFPB relief outcome brief
CCDB company evergreen-moneysource-mortgage-company
10.6% relief · 95.7% timely · 47 filings · Mortgage
Same-product relief peers
Nearest relief peer: Banco Popular De Puerto Rico (10.6% relief)
Evergreen Moneysource Mortgage Company closes 10.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Evergreen Moneysource Mortgage Company's 47 filings include narrative text
61.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Evergreen Moneysource Mortgage Company complaint mix by product
- Mortgage 42 89.4% – 12% relief
- Credit reporting, 5 10.6% – 0% relief
How Evergreen Moneysource Mortgage Company's 47 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 42 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
Concentrated filing states for Evergreen Moneysource Mortgage Company
Top states by attributed CFPB complaint volume for this company
- Leading state
- WA
- 42.6% of this company's filings
Evergreen Moneysource Mortgage Company rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +150% vs 2015
Top States
| State | Complaints |
|---|---|
| WA | 20 |
| NV | 8 |
| CA | 8 |
| OR | 4 |
| AZ | 2 |
| FL | 2 |
| TX | 1 |
| ID | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 12 |
| Trouble during payment process | 9 |
| Closing on a mortgage | 9 |
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Loan servicing, payments, escrow account | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Incorrect information on your report | 2 |
| Application, originator, mortgage broker | 2 |
| Improper use of your report | 2 |
| Loan modification,collection,foreclosure | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 50% |
| 2016 | 4 | 100% |
| 2017 | 4 | 100% |
| 2018 | 5 | 100% |
| 2019 | 2 | 100% |
| 2020 | 3 | 100% |
| 2021 | 4 | 100% |
| 2022 | 6 | 100% |
| 2023 | 4 | 100% |
| 2024 | 1 | 100% |
| 2025 | 7 | 85.7% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Evergreen Moneysource Mortgage Company filings cluster in one product
Evergreen Moneysource Mortgage Company's 47 logged complaints stay concentrated: only 9 states show a filing. 61.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-05-28.
Evergreen Moneysource Mortgage Company answers 95.7% of complaints inside the CFPB's tracked window and closes 89.4% with a written explanation. 10.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Evergreen Moneysource Mortgage Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Evergreen Moneysource Mortgage Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 47.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Evergreen Moneysource Mortgage Company (95.7% timely; 10.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration