CFPB · Diversified product mix

Harley Davidson Financial Services Inc

856 CFPB complaints · diversified mix (top product 28.9%) · top issue Incorrect information on your report.

856 CFPB complaints

Harley Davidson Financial Services Inc: top product "Debt collection" is only 28.9% of 856 - multi-bucket mix. Timely 99.4% · relief 3.3%. Allegations, not findings.

  • Diversified product mix
  • +12900% filings 2012 to 2026

CFPB relief outcome brief

CCDB company harley-davidson-financial-services-inc

3.3% relief · 99.4% timely · 856 filings · Debt collection

Nearest relief peer: Ecmc Group, Inc. (3.3% relief)

Harley Davidson Financial Se…3.3%Diverse Funding Associates L…0.7%The Law Offices of Mitchell …99.2%McCarthy, Burgess & Wolff, I…8.1%Egl Us, LLC0%
Closed-with-relief % among Harley Davidson Financial Services Inc and nearest filing-volume peers

Harley Davidson Financial Services Inc closes 3.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Harley Davidson Financial Services Inc's 856 filings include narrative text

44% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Harley Davidson Financial Services Inc complaint mix by product

Total complaints: 856

Harley Davidson Financial Services Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 856 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 247 complaints (29.1%), resolution 1.2% Debt collection 29.1% Vehicle loan: 232 complaints (27.3%), resolution 3.9% Vehicle loan 27.3% Credit reporting: 162 complaints (19.1%), resolution 0.6% Credit reporting 19.1% Credit reporting,: 136 complaints (16.0%), resolution 5.9% Credit reporting, 16.0% Consumer Loan: 62 complaints (7.3%), resolution 11.3% Consumer Loan 7.3% Payday loan,: 5 complaints (0.6%), resolution 0.0% Credit card: 5 complaints (0.6%), resolution 0.0%
  • Debt collection 247 29.1% 1% relief
  • Vehicle loan 232 27.3% 4% relief
  • Credit reporting 162 19.1% 1% relief
  • Credit reporting, 136 16.0% 6% relief
  • Consumer Loan 62 7.3% 11% relief
  • Payday loan, 5 0.6% 0% relief
  • Credit card 5 0.6% 0% relief

How Harley Davidson Financial Services Inc's 856 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 247
Vehicle loan or lease 232
Credit reporting or other personal consumer reports 162
Credit reporting, credit repair services, or other personal consumer reports 136
Consumer Loan 62
Payday loan, title loan, or personal loan 5
Credit card or prepaid card 5
Payday loan, title loan, personal loan, or advance loan 2
Bank account or service 2
Credit reporting 2
Mortgage 1

Nationwide filing states for Harley Davidson Financial Services Inc

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
CA
15.4% of this company's filings
CA132TX99FL80GA38NC31AZ29MO27IL26

Harley Davidson Financial Services Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
130
+12900% vs 2012
050100150200 20122014201620182020202220242026 130

Top States

State Complaints
CA 132
TX 99
FL 80
GA 38
NC 31
AZ 29
MO 27
IL 26
PA 25
TN 22
MD 21
OH 20
SC 18
NJ 17
NY 16
NV 16
MA 16
IN 15
LA 14
KY 14

Top Issues

Issue Complaints
Incorrect information on your report 207
Managing the loan or lease 111
Communication tactics 66
Improper use of your report 66
Took or threatened to take negative or legal action 60
Attempts to collect debt not owed 51
Struggling to pay your loan 43
Problem with a company's investigation into an existing problem 37
Problem with a credit reporting company's investigation into an existing problem 31
Problems at the end of the loan or lease 30
Repossession 23
Written notification about debt 21
Problems when you are unable to pay 18
False statements or representation 17
Threatened to contact someone or share information improperly 14
Cont'd attempts collect debt not owed 11
Taking out the loan or lease 11
Getting a loan or lease 10
Shopping for a loan or lease 4
Credit monitoring or identity theft protection services 3

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 7 85.7%
2014 22 100%
2015 29 100%
2016 30 100%
2017 37 100%
2018 71 97.2%
2019 42 95.2%
2020 65 100%
2021 44 100%
2022 41 100%
2023 88 100%
2024 85 100%
2025 164 100%
2026 130 100%

Source: CFPB Consumer Complaint Database

Harley Davidson Financial Services Inc spreads across product buckets

Harley Davidson Financial Services Inc's 856 logged complaints reach a nationwide footprint - 48 states have at least one filing. 44% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-25.

Harley Davidson Financial Services Inc answers 99.4% of complaints inside the CFPB's tracked window and closes 96% with a written explanation. 3.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Harley Davidson Financial Services Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Harley Davidson Financial Services Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Harley Davidson Financial Services Inc (99.4% timely; 3.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix