CFPB · Faster timely-response band
Central Research Inc
1.3K CFPB complaints · 100% timely (fast band) · top issue Incorrect information on your report.
Central Research Inc answers 100% on time (upper third) across 1.3K filings. Relief 0% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Volume rank #295 of 342
- Faster timely-response band
- +7533.3% filings 2024 to 2026
CFPB relief outcome brief
CCDB company central-research-inc
0% relief · 100% timely · 1.3K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Central Research Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.3K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Central Research Inc complaint mix by product
- Credit reporting 577 45.4% – 0% relief
- Student loan 574 45.2% – 0% relief
- Debt collection 115 9.0% – 0% relief
- Debt or 2 0.2% – 0% relief
- Credit card 1 0.1% – 0% relief
- Payday loan, 1 0.1% – 0% relief
- Checking or 1 0.1% – 0% relief
Lighter-volume mix: how Central Research Inc's 1.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 577 |
| Student loan | 574 |
| Debt collection | 115 |
| Debt or credit management | 2 |
| Credit card | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Checking or savings account | 1 |
Nationwide filing states for Central Research Inc
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 11.3% of this company's filings
Central Research Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 687
- +7533.3% vs 2024
Top States
| State | Complaints |
|---|---|
| CA | 144 |
| TX | 138 |
| FL | 97 |
| GA | 94 |
| NY | 73 |
| NJ | 73 |
| IL | 60 |
| PA | 57 |
| MI | 44 |
| MD | 38 |
| AL | 36 |
| VA | 30 |
| OH | 29 |
| NC | 28 |
| MA | 26 |
| CO | 20 |
| SC | 20 |
| TN | 19 |
| AZ | 17 |
| LA | 17 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 568 |
| Dealing with your lender or servicer | 263 |
| Problem with a company's investigation into an existing problem | 169 |
| Improper use of your report | 72 |
| Took or threatened to take negative or legal action | 43 |
| Struggling to repay your loan | 40 |
| Attempts to collect debt not owed | 37 |
| Credit monitoring or identity theft protection services | 26 |
| Written notification about debt | 17 |
| False statements or representation | 15 |
| Problem with fraud alerts or security freezes | 9 |
| Getting a loan | 4 |
| Electronic communications | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Charged upfront or unexpected fees | 1 |
| Communication tactics | 1 |
| Getting a credit card | 1 |
| Confusing or missing disclosures | 1 |
| Problem with a lender or other company charging your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 9 | 100% |
| 2025 | 575 | 100% |
| 2026 | 687 | 100% |
Source: CFPB Consumer Complaint Database
Central Research Inc in the faster-timely third
Central Research Inc's 1,271 logged complaints reach a nationwide footprint - 52 states have at least one filing. Only 22.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2024 through 2026-06-25. Timely response 100% sits in the upper third of the corpus.
Central Research Inc answers 100% of complaints inside the CFPB's tracked window (timely band: fast) and closes 0% with relief; 99.7% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Central Research Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Central Research Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.3K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Central Research Inc (#296 of 342; 100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Faster timely-response band