2026 data Public-data reference. official source

Central Research Inc

797 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

797 consumer complaints filed with the CFPB

This profile shows Central Research Inc's complaint history from CFPB public records. 797 consumers have filed complaints since 2024. The company has a 100% timely response rate and has provided relief in 0% of cases.

797
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
50
States Active
2024
Since

Total complaints

797

Filed since 2024

Timely response

100%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Central Research Inc complaint mix by product

Total complaints: 797

Central Research Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 797 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 383 complaints (48.1%), resolution 0.0% Credit reporting 48.1% Student loan: 344 complaints (43.2%), resolution 0.0% Student loan 43.2% Debt collection: 67 complaints (8.4%), resolution 0.0% Debt collection 8.4% Debt or: 1 complaints (0.1%), resolution 0.0% Payday loan,: 1 complaints (0.1%), resolution 0.0% Credit card: 1 complaints (0.1%), resolution 0.0%
  • Credit reporting 383 48.1% 0% relief
  • Student loan 344 43.2% 0% relief
  • Debt collection 67 8.4% 0% relief
  • Debt or 1 0.1% 0% relief
  • Payday loan, 1 0.1% 0% relief
  • Credit card 1 0.1% 0% relief

How Central Research Inc's 797 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 383
Student loan 344
Debt collection 67
Debt or credit management 1
Payday loan, title loan, personal loan, or advance loan 1
Credit card 1

Top States

State Complaints
TX 91
CA 85
FL 70
GA 61
NJ 47
NY 43
PA 38
IL 38
MI 29
VA 25
AL 20
MA 19
OH 16
MD 15
SC 15
LA 14
AZ 14
CO 13
TN 13
NC 13

Top Issues

Issue Complaints
Incorrect information on your report 358
Dealing with your lender or servicer 152
Problem with a company's investigation into an existing problem 110
Improper use of your report 57
Took or threatened to take negative or legal action 26
Struggling to repay your loan 25
Attempts to collect debt not owed 22
Credit monitoring or identity theft protection services 16
False statements or representation 12
Problem with fraud alerts or security freezes 7
Written notification about debt 4
Getting a loan 3
Electronic communications 2
Communication tactics 1
Charged upfront or unexpected fees 1
Getting a credit card 1

Yearly Trend

Year Complaints Timely
2024 6 100%
2025 460 100%
2026 331 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Central Research Inc

Central Research Inc has accumulated 797 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 96 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Central Research Inc reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Central Research Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Central Research Inc have?

Central Research Inc has received 797 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Central Research Inc respond to complaints on time?

Central Research Inc has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Central Research Inc?

The most common issue reported against Central Research Inc is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

Related