Central Research Inc
1.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Central Research Inc complaint mix by product
- Credit reporting 577 45.4% – 0% relief
- Student loan 574 45.2% – 0% relief
- Debt collection 115 9.0% – 0% relief
- Debt or 2 0.2% – 0% relief
- Credit card 1 0.1% – 0% relief
- Payday loan, 1 0.1% – 0% relief
- Checking or 1 0.1% – 0% relief
How Central Research Inc's 1.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 577 |
| Student loan | 574 |
| Debt collection | 115 |
| Debt or credit management | 2 |
| Credit card | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 144 |
| TX | 138 |
| FL | 97 |
| GA | 94 |
| NY | 73 |
| NJ | 73 |
| IL | 60 |
| PA | 57 |
| MI | 44 |
| MD | 38 |
| AL | 36 |
| VA | 30 |
| OH | 29 |
| NC | 28 |
| MA | 26 |
| CO | 20 |
| SC | 20 |
| TN | 19 |
| AZ | 17 |
| LA | 17 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 568 |
| Dealing with your lender or servicer | 263 |
| Problem with a company's investigation into an existing problem | 169 |
| Improper use of your report | 72 |
| Took or threatened to take negative or legal action | 43 |
| Struggling to repay your loan | 40 |
| Attempts to collect debt not owed | 37 |
| Credit monitoring or identity theft protection services | 26 |
| Written notification about debt | 17 |
| False statements or representation | 15 |
| Problem with fraud alerts or security freezes | 9 |
| Getting a loan | 4 |
| Electronic communications | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Charged upfront or unexpected fees | 1 |
| Communication tactics | 1 |
| Getting a credit card | 1 |
| Confusing or missing disclosures | 1 |
| Problem with a lender or other company charging your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 9 | 100% |
| 2025 | 575 | 100% |
| 2026 | 687 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Central Research Inc
Central Research Inc's 1,271 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. Only 22.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2024 through 2026-06-25.
Central Research Inc answers 100% of complaints inside the CFPB's tracked window and closes 99.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Central Research Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Central Research Inc have?
1,271, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Central Research Inc respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Central Research Inc?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.