Total complaints
8
Filed since 2019
2026 data Public-data reference. official source
DSW Carolina, LLC d/b/a Resource Services
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows DSW Carolina, LLC d/b/a Resource Services's complaint history from CFPB public records. 8 consumers have filed complaints since 2019. The company has a 100% timely response rate and has provided relief in 12.5% of cases.
8
Total Complaints
100%
Timely Response
0%
Disputed
12.5%
Relief Provided
3
States Active
2019
Since
Timely response
100%
CFPB-tracked response window
Relief rate
12.5%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 12.5%
Industry median
Share closed with monetary or non-monetary relief.
DSW Carolina, LLC d/b/a Resource Services complaint mix by product
- Debt collection 6 75.0% – 0% relief
- Credit reporting 1 12.5% – 100% relief
- Credit card 1 12.5% – 0% relief
How DSW Carolina, LLC d/b/a Resource Services's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 6 |
| Credit reporting or other personal consumer reports | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| SC | 6 |
| ND | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 2 |
| Written notification about debt | 2 |
| Attempts to collect debt not owed | 1 |
| Incorrect information on your report | 1 |
| Problem with a purchase or transfer | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2024 | 4 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About DSW Carolina, LLC d/b/a Resource Services
DSW Carolina, LLC d/b/a Resource Services has accumulated 8 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2025-02-01, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, DSW Carolina, LLC d/b/a Resource Services reports a 100% timely-response rate and has closed 87.5% of cases with a written explanation to the consumer. 12.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "False statements or representation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating DSW Carolina, LLC d/b/a Resource Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does DSW Carolina, LLC d/b/a Resource Services have?
DSW Carolina, LLC d/b/a Resource Services has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
Does DSW Carolina, LLC d/b/a Resource Services respond to complaints on time?
DSW Carolina, LLC d/b/a Resource Services has a 100% timely response rate to CFPB complaints.
What is the most common complaint about DSW Carolina, LLC d/b/a Resource Services?
The most common issue reported against DSW Carolina, LLC d/b/a Resource Services is "False statements or representation" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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