DSW Carolina, LLC d/b/a Resource Services
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
DSW Carolina, LLC d/b/a Resource Services complaint mix by product
- Debt collection 7 77.8% – 0% relief
- Credit reporting 1 11.1% – 100% relief
- Credit card 1 11.1% – 0% relief
How DSW Carolina, LLC d/b/a Resource Services's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 7 |
| Credit reporting or other personal consumer reports | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| SC | 7 |
| GA | 1 |
| ND | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 2 |
| Written notification about debt | 2 |
| Incorrect information on your report | 1 |
| Communication tactics | 1 |
| Problem with a purchase or transfer | 1 |
| Attempts to collect debt not owed | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2024 | 4 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About DSW Carolina, LLC d/b/a Resource Services
DSW Carolina, LLC d/b/a Resource Services's 9 logged complaints stay concentrated: only 3 states show a filing on record. 44.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2019 through 2025-02-01.
DSW Carolina, LLC d/b/a Resource Services answers 100% of complaints inside the CFPB's tracked window and closes 88.9% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about DSW Carolina, LLC d/b/a Resource Services.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does DSW Carolina, LLC d/b/a Resource Services have?
9, per the CFPB's public complaint count for this company (see the full breakdown above).
Does DSW Carolina, LLC d/b/a Resource Services respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about DSW Carolina, LLC d/b/a Resource Services?
"False statements or representation", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.