CFPB · Mid-pack CFPB posture

Driver Holdings, LLC

11 CFPB complaints · 9 states · top issue Communication tactics.

11 CFPB complaints

Driver Holdings, LLC has 11 consumer complaints in the CFPB public database. Timely response is 100%; 45.5% closed with relief; top product Debt collection. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • 0% filings 2014 to 2025

CFPB relief outcome brief

CCDB company driver-holdings-llc

45.5% relief · 100% timely · 11 filings · Debt collection

Nearest relief peer: The CBE Group, Inc. (45.5% relief)

Driver Holdings, LLC (this)45.5%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Driver Holdings, LLC and nearest filing-volume peers

Driver Holdings, LLC closes 45.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 11 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 45.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Driver Holdings, LLC complaint mix by product

Total complaints: 11

Driver Holdings, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 11 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 6 complaints (54.5%), resolution 50.0% Debt collection 54.5% Student loan: 2 complaints (18.2%), resolution 50.0% Student loan 18.2% Credit reporting: 1 complaints (9.1%), resolution 0.0% Credit reporting 9.1% Payday loan,: 1 complaints (9.1%), resolution 100.0% Payday loan, 9.1% Credit reporting,: 1 complaints (9.1%), resolution 0.0% Credit reporting, 9.1%
  • Debt collection 6 54.5% 50% relief
  • Student loan 2 18.2% 50% relief
  • Credit reporting 1 9.1% 0% relief
  • Payday loan, 1 9.1% 100% relief
  • Credit reporting, 1 9.1% 0% relief

How Driver Holdings, LLC's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 6
Student loan 2
Credit reporting or other personal consumer reports 1
Payday loan, title loan, or personal loan 1
Credit reporting, credit repair services, or other personal consumer reports 1

Where Driver Holdings, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
18.2% of this company's filings
TX2OH2TN1NM1AL1GA1DE1FL1

Driver Holdings, LLC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2025
2
0% vs 2014
0.511.522.5 201420162017201820202022202320242025 2

Top States

State Complaints
TX 2
OH 2
TN 1
NM 1
AL 1
GA 1
DE 1
FL 1
CO 1

Top Issues

Issue Complaints
Communication tactics 3
Took or threatened to take negative or legal action 2
Dealing with my lender or servicer 2
Improper use of your report 1
False statements or representation 1
Struggling to pay your loan 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2014 2 100%
2016 1 100%
2017 1 100%
2018 1 100%
2020 1 100%
2022 1 100%
2023 1 100%
2024 1 100%
2025 2 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Driver Holdings, LLC

Driver Holdings, LLC's 11 logged complaints stay concentrated: only 9 states show a filing. Only 27.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2025-10-03.

Driver Holdings, LLC answers 100% of complaints inside the CFPB's tracked window and closes 54.5% with a written explanation. 45.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Driver Holdings, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Driver Holdings, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Driver Holdings, LLC (100% timely; 45.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture