Total complaints
18
Filed since 2018
18 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
18 consumer complaints filed with the CFPB
This profile shows Double Diamond-Delaware, Inc.'s complaint history from CFPB public records. 18 consumers have filed complaints since 2018. The company has a 27.8% timely response rate and has provided relief in 0% of cases.
Total complaints
18
Filed since 2018
Timely response
27.8%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Double Diamond-Delaware, Inc.'s 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 8 |
| Credit reporting or other personal consumer reports | 6 |
| Debt collection | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| TX | 11 |
| NY | 2 |
| GA | 1 |
| NJ | 1 |
| KS | 1 |
| MS | 1 |
| MD | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 4 |
| Trouble during payment process | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Written notification about debt | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Closing on a mortgage | 2 |
| Improper use of your report | 1 |
| False statements or representation | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 1 | 0% |
| 2024 | 1 | 0% |
| 2025 | 7 | 0% |
| 2026 | 4 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Double Diamond-Delaware, Inc. has accumulated 18 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-03-19, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Double Diamond-Delaware, Inc. reports a 27.8% timely-response rate and has closed 33.3% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Double Diamond-Delaware, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Double Diamond-Delaware, Inc. has received 18 consumer complaints filed with the Consumer Financial Protection Bureau.
Double Diamond-Delaware, Inc. has a 27.8% timely response rate to CFPB complaints.
The most common issue reported against Double Diamond-Delaware, Inc. is "Incorrect information on your report" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.