2026 data Public-data reference. official source

Double Diamond-Delaware, Inc.

18 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

18 consumer complaints filed with the CFPB

This profile shows Double Diamond-Delaware, Inc.'s complaint history from CFPB public records. 18 consumers have filed complaints since 2018. The company has a 27.8% timely response rate and has provided relief in 0% of cases.

18
Total Complaints
27.8%
Timely Response
0%
Disputed
0%
Relief Provided
7
States Active
2018
Since

Total complaints

18

Filed since 2018

Timely response

27.8%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 27.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Double Diamond-Delaware, Inc. complaint mix by product

Total complaints: 18

Double Diamond-Delaware, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 18 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 8 complaints (44.4%), resolution 0.0% Mortgage 44.4% Credit reporting: 6 complaints (33.3%), resolution 0.0% Credit reporting 33.3% Debt collection: 3 complaints (16.7%), resolution 0.0% Debt collection 16.7% Credit reporting,: 1 complaints (5.6%), resolution 0.0%
  • Mortgage 8 44.4% 0% relief
  • Credit reporting 6 33.3% 0% relief
  • Debt collection 3 16.7% 0% relief
  • Credit reporting, 1 5.6% 0% relief

How Double Diamond-Delaware, Inc.'s 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 8
Credit reporting or other personal consumer reports 6
Debt collection 3
Credit reporting, credit repair services, or other personal consumer reports 1

Top States

State Complaints
TX 11
NY 2
GA 1
NJ 1
KS 1
MS 1
MD 1

Top Issues

Issue Complaints
Incorrect information on your report 4
Trouble during payment process 3
Problem with a company's investigation into an existing problem 3
Written notification about debt 2
Applying for a mortgage or refinancing an existing mortgage 2
Closing on a mortgage 2
Improper use of your report 1
False statements or representation 1

Yearly Trend

Year Complaints Timely
2018 1 100%
2021 1 100%
2022 3 100%
2023 1 0%
2024 1 0%
2025 7 0%
2026 4 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Double Diamond-Delaware, Inc.

Double Diamond-Delaware, Inc. has accumulated 18 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-03-19, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Double Diamond-Delaware, Inc. reports a 27.8% timely-response rate and has closed 33.3% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Double Diamond-Delaware, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Double Diamond-Delaware, Inc. have?

Double Diamond-Delaware, Inc. has received 18 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Double Diamond-Delaware, Inc. respond to complaints on time?

Double Diamond-Delaware, Inc. has a 27.8% timely response rate to CFPB complaints.

What is the most common complaint about Double Diamond-Delaware, Inc.?

The most common issue reported against Double Diamond-Delaware, Inc. is "Incorrect information on your report" in the "Mortgage" product category.

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