CFPB · Single-product concentration
Delta Outsource Group, Inc.
39 CFPB complaints · 89.7% in "Debt collection" · top issue Communication tactics.
Delta Outsource Group, Inc.: 89.7% of 39 CFPB complaints sit in "Debt collection". Timely 100% · relief 10.3%. Allegations, not findings.
- Single-product concentration
- +100% filings 2013 to 2021
CFPB relief outcome brief
CCDB company delta-outsource-group-inc
10.3% relief · 100% timely · 39 filings · Debt collection
Same-product relief peers
Nearest relief peer: PDQ Services, Inc. (10.3% relief)
Delta Outsource Group, Inc. closes 10.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 39 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Delta Outsource Group, Inc. complaint mix by product
- Debt collection 35 89.7% – 11% relief
- Credit reporting, 3 7.7% – 0% relief
- Payday loan, 1 2.6% – 0% relief
How Delta Outsource Group, Inc.'s 39 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 35 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Payday loan, title loan, or personal loan | 1 |
Where Delta Outsource Group, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 10.3% of this company's filings
Delta Outsource Group, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2021
- 2
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 4 |
| MO | 4 |
| CA | 4 |
| FL | 3 |
| NY | 2 |
| OH | 2 |
| IL | 2 |
| TN | 2 |
| WA | 2 |
| VA | 2 |
| MA | 2 |
| CT | 1 |
| MN | 1 |
| GA | 1 |
| PA | 1 |
| AR | 1 |
| MS | 1 |
| LA | 1 |
| MD | 1 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 11 |
| Disclosure verification of debt | 5 |
| Written notification about debt | 5 |
| Attempts to collect debt not owed | 4 |
| Improper contact or sharing of info | 3 |
| False statements or representation | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Incorrect information on your report | 2 |
| Struggling to pay your loan | 1 |
| Took or threatened to take negative or legal action | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 4 | 100% |
| 2015 | 5 | 100% |
| 2016 | 5 | 100% |
| 2017 | 6 | 100% |
| 2018 | 3 | 100% |
| 2019 | 5 | 100% |
| 2020 | 8 | 100% |
| 2021 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Delta Outsource Group, Inc. filings cluster in one product
Delta Outsource Group, Inc.'s 39 logged complaints stay concentrated: only 20 states show a filing. Only 35.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-03-16.
Delta Outsource Group, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 89.7% with a written explanation. 10.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Delta Outsource Group, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Delta Outsource Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 39.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Delta Outsource Group, Inc. (100% timely; 10.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration