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Deca Financial Services LLC (Closed)

18 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

18 consumer complaints filed with the CFPB

This profile shows Deca Financial Services LLC (Closed)'s complaint history from CFPB public records. 18 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 5.6% of cases.

18
Total Complaints
100%
Timely Response
38.9%
Disputed
5.6%
Relief Provided
10
States Active
2013
Since

Total complaints

18

Filed since 2013

Timely response

100%

CFPB-tracked response window

Relief rate

5.6%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.6%
Industry median

Share closed with monetary or non-monetary relief.

Deca Financial Services LLC (Closed) complaint mix by product

Total complaints: 18

Deca Financial Services LLC (Closed) complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 18 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 16 complaints (88.9%), resolution 6.3% Debt collection 88.9% Credit reporting: 1 complaints (5.6%), resolution 0.0% Bank account: 1 complaints (5.6%), resolution 0.0%
  • Debt collection 16 88.9% 6% relief
  • Credit reporting 1 5.6% 0% relief
  • Bank account 1 5.6% 0% relief

How Deca Financial Services LLC (Closed)'s 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 16
Credit reporting 1
Bank account or service 1

Top States

State Complaints
VA 4
CA 2
FL 2
IN 2
OH 2
MD 2
NY 1
PA 1
DC 1
LA 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 5
Disclosure verification of debt 5
False statements or representation 2
Communication tactics 2
Improper contact or sharing of info 1
Credit reporting company's investigation 1
Taking/threatening an illegal action 1
Account opening, closing, or management 1

Yearly Trend

Year Complaints Timely
2013 15 100%
2014 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Deca Financial Services LLC (Closed)

Deca Financial Services LLC (Closed) has accumulated 18 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2014-02-27, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Deca Financial Services LLC (Closed) reports a 100% timely-response rate and has closed 94.4% of cases with a written explanation to the consumer. 5.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 38.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Deca Financial Services LLC (Closed): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Deca Financial Services LLC (Closed) have?

Deca Financial Services LLC (Closed) has received 18 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Deca Financial Services LLC (Closed) respond to complaints on time?

Deca Financial Services LLC (Closed) has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Deca Financial Services LLC (Closed)?

The most common issue reported against Deca Financial Services LLC (Closed) is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

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