CFPB · Single-product concentration
Cypress Collections
8 CFPB complaints · 87.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Cypress Collections: 87.5% of 8 CFPB complaints sit in "Debt collection". Timely 75% · relief 12.5%. Allegations, not findings.
- Single-product concentration
- +100% filings 2014 to 2023
CFPB relief outcome brief
CCDB company cypress-collections
12.5% relief · 75% timely · 8 filings · Debt collection
Same-product relief peers
Nearest relief peer: Scott Fetzer Financial Group Inc. (12.5% relief)
Cypress Collections closes 12.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cypress Collections complaint mix by product
- Debt collection 7 87.5% – 14% relief
- Credit reporting, 1 12.5% – 0% relief
How Cypress Collections's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Cypress Collections rising annual filings
Annual filing volume from the CFPB public database
- 2023
- 2
- +100% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 4 |
| Cont'd attempts collect debt not owed | 1 |
| Improper contact or sharing of info | 1 |
| Communication tactics | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2016 | 2 | 0% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Cypress Collections filings cluster in one product
Cypress Collections's 8 logged complaints stay concentrated: only 1 state shows a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2023-02-16.
Cypress Collections answers 75% of complaints inside the CFPB's tracked window and closes 87.5% with a written explanation. 12.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cypress Collections.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cypress Collections: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 75%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cypress Collections (75% timely; 12.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration