CFPB · Mid-pack CFPB posture
Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems
31 CFPB complaints · 14 states · top issue Improper use of your report.
Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems has 31 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +100% filings 2017 to 2026
CFPB relief outcome brief
CCDB company credit-bureau-of-council-bluffs-inc-dba-credit-information-systems
0% relief · 100% timely · 31 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Innovis (0% relief)
Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 31 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems complaint mix by product
- Credit reporting, 21 67.7% – 0% relief
- Credit reporting 9 29.0% – 0% relief
- Debt collection 1 3.2% – 0% relief
How Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 21 |
| Credit reporting or other personal consumer reports | 9 |
| Debt collection | 1 |
Where Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NV
- 22.6% of this company's filings
Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2017
Top States
| State | Complaints |
|---|---|
| NV | 7 |
| MD | 4 |
| UT | 4 |
| MA | 2 |
| IL | 2 |
| UNITED STATES MINOR OUTLYING ISLANDS | 2 |
| NE | 2 |
| KS | 1 |
| CA | 1 |
| GA | 1 |
| OR | 1 |
| NY | 1 |
| SC | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 22 |
| Incorrect information on your report | 7 |
| Communication tactics | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 8 | 100% |
| 2020 | 6 | 100% |
| 2022 | 3 | 100% |
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 6 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems
Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems's 31 logged complaints stay concentrated: only 14 states show a filing. Only 32.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-06-13.
Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 31.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Credit Bureau of Council Bluffs, Inc DBA Credit Information Systems (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture