CFPB · Single-product concentration
Aspen National Financial, Inc.
274 CFPB complaints · 88.7% in "Debt collection" · top issue Attempts to collect debt not owed.
Aspen National Financial, Inc.: 88.7% of 274 CFPB complaints sit in "Debt collection". Timely 100% · relief 75.5%. Allegations, not findings.
- Single-product concentration
- +2450% filings 2013 to 2025
CFPB relief outcome brief
CCDB company aspen-national-financial-inc
75.5% relief · 100% timely · 274 filings · Debt collection
Same-product relief peers
Nearest relief peer: Atlantic Credit & Finance, Inc. (74.6% relief)
Aspen National Financial, Inc. closes 75.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Aspen National Financial, Inc.'s 274 filings include narrative text
46% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Aspen National Financial, Inc. complaint mix by product
- Debt collection 243 88.7% – 73% relief
- Credit reporting 18 6.6% – 100% relief
- Credit reporting, 10 3.6% – 90% relief
- Mortgage 2 0.7% – 50% relief
- Debt or 1 0.4% – 100% relief
How Aspen National Financial, Inc.'s 274 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 243 |
| Credit reporting or other personal consumer reports | 18 |
| Credit reporting, credit repair services, or other personal consumer reports | 10 |
| Mortgage | 2 |
| Debt or credit management | 1 |
Where Aspen National Financial, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 10.6% of this company's filings
Aspen National Financial, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 51
- +2450% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 29 |
| TX | 28 |
| FL | 24 |
| NC | 22 |
| MD | 17 |
| NJ | 16 |
| NY | 16 |
| PA | 13 |
| GA | 11 |
| VA | 11 |
| CO | 8 |
| IN | 8 |
| IL | 7 |
| TN | 6 |
| OH | 6 |
| SC | 6 |
| AZ | 6 |
| LA | 4 |
| NV | 4 |
| NM | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 73 |
| Written notification about debt | 57 |
| False statements or representation | 37 |
| Took or threatened to take negative or legal action | 23 |
| Cont'd attempts collect debt not owed | 21 |
| Communication tactics | 20 |
| Incorrect information on your report | 13 |
| Disclosure verification of debt | 7 |
| Problem with a company's investigation into an existing problem | 5 |
| Improper use of your report | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Improper contact or sharing of info | 3 |
| Electronic communications | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Loan modification,collection,foreclosure | 1 |
| Loan servicing, payments, escrow account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 13 | 100% |
| 2015 | 15 | 100% |
| 2016 | 18 | 100% |
| 2017 | 17 | 100% |
| 2018 | 12 | 100% |
| 2019 | 12 | 100% |
| 2020 | 20 | 100% |
| 2021 | 23 | 100% |
| 2022 | 26 | 100% |
| 2023 | 24 | 100% |
| 2024 | 41 | 100% |
| 2025 | 51 | 100% |
Source: CFPB Consumer Complaint Database
Aspen National Financial, Inc. filings cluster in one product
Aspen National Financial, Inc.'s 274 logged complaints stay concentrated: only 37 states show a filing. 46% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-09-10.
Aspen National Financial, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 24.1% with a written explanation. 75.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Aspen National Financial, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Aspen National Financial, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 274.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Aspen National Financial, Inc. (100% timely; 75.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration