2026 data Public-data reference Official source

Aspen National Financial, Inc.

274 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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274
Total Complaints
100%
Timely Response
0%
Disputed
75.5%
Relief Provided
37
States Active
2013
Since

Data updated June 2026

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 75.5%
Industry median

Share closed with monetary or non-monetary relief.

Aspen National Financial, Inc. complaint mix by product

Total complaints: 274

Aspen National Financial, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 274 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 243 complaints (88.7%), resolution 73.3% Debt collection 88.7% Credit reporting: 18 complaints (6.6%), resolution 100.0% Credit reporting 6.6% Credit reporting,: 10 complaints (3.6%), resolution 90.0% Mortgage: 2 complaints (0.7%), resolution 50.0% Debt or: 1 complaints (0.4%), resolution 100.0%
  • Debt collection 243 88.7% – 73% relief
  • Credit reporting 18 6.6% – 100% relief
  • Credit reporting, 10 3.6% – 90% relief
  • Mortgage 2 0.7% – 50% relief
  • Debt or 1 0.4% – 100% relief

How Aspen National Financial, Inc.'s 274 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 243
Credit reporting or other personal consumer reports 18
Credit reporting, credit repair services, or other personal consumer reports 10
Mortgage 2
Debt or credit management 1

Top States

State Complaints
CA 29
TX 28
FL 24
NC 22
MD 17
NJ 16
NY 16
PA 13
GA 11
VA 11
CO 8
IN 8
IL 7
TN 6
OH 6
SC 6
AZ 6
LA 4
NV 4
NM 4

Top Issues

Issue Complaints
Attempts to collect debt not owed 73
Written notification about debt 57
False statements or representation 37
Took or threatened to take negative or legal action 23
Cont'd attempts collect debt not owed 21
Communication tactics 20
Incorrect information on your report 13
Disclosure verification of debt 7
Problem with a company's investigation into an existing problem 5
Improper use of your report 4
Problem with a credit reporting company's investigation into an existing problem 4
Improper contact or sharing of info 3
Electronic communications 2
Credit monitoring or identity theft protection services 2
Confusing or misleading advertising or marketing 1
Loan modification,collection,foreclosure 1
Loan servicing, payments, escrow account 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 13 100%
2015 15 100%
2016 18 100%
2017 17 100%
2018 12 100%
2019 12 100%
2020 20 100%
2021 23 100%
2022 26 100%
2023 24 100%
2024 41 100%
2025 51 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Aspen National Financial, Inc.

Aspen National Financial, Inc.'s 274 logged complaints stay concentrated: only 37 states show a filing on record. 46% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2025-09-10.

Aspen National Financial, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 24.1% with a written explanation. 75.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Aspen National Financial, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Aspen National Financial, Inc. have?

274, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Aspen National Financial, Inc. respond to complaints on time?

100% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Aspen National Financial, Inc.?

"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.