CFPB · Single-product concentration
The Affiliated Group, Inc
66 CFPB complaints · 98.5% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
The Affiliated Group, Inc: 98.5% of 66 CFPB complaints sit in "Debt collection". Timely 97% · relief 86.4%. Allegations, not findings.
- Single-product concentration
- -83.3% filings 2013 to 2024
CFPB relief outcome brief
CCDB company the-affiliated-group-inc
86.4% relief · 97% timely · 66 filings · Debt collection
Same-product relief peers
Nearest relief peer: Credit Bureau Collection Services, Inc. (86.9% relief)
The Affiliated Group, Inc closes 86.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
The Affiliated Group, Inc scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
86.4% of complaints closed with relief to the consumer
Timely response
95 / 100 percentile-benchmarked
97% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
12.1% of complaints closed with an explanation to the consumer
How 66 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
The Affiliated Group, Inc complaint mix by product
- Debt collection 65 98.5% – 88% relief
- Debt or 1 1.5% – 0% relief
How The Affiliated Group, Inc's 66 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 65 |
| Debt or credit management | 1 |
Where The Affiliated Group, Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 18.2% of this company's filings
The Affiliated Group, Inc falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -83.3% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 12 |
| MN | 9 |
| CO | 5 |
| KY | 4 |
| WI | 3 |
| IN | 3 |
| IL | 3 |
| OH | 3 |
| NE | 2 |
| MA | 2 |
| DC | 2 |
| FL | 2 |
| TX | 2 |
| NY | 2 |
| SC | 1 |
| TN | 1 |
| SD | 1 |
| IA | 1 |
| VA | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 28 |
| Disclosure verification of debt | 15 |
| Communication tactics | 10 |
| Improper contact or sharing of info | 5 |
| False statements or representation | 3 |
| Attempts to collect debt not owed | 3 |
| Didn't provide services promised | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 6 | 100% |
| 2014 | 16 | 100% |
| 2015 | 16 | 100% |
| 2016 | 13 | 100% |
| 2017 | 13 | 92.3% |
| 2018 | 1 | 100% |
| 2024 | 1 | 0% |
Source: CFPB Consumer Complaint Database
The Affiliated Group, Inc filings cluster in one product
The Affiliated Group, Inc's 66 logged complaints stay concentrated: only 26 states show a filing. Only 30.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2024-08-09.
The Affiliated Group, Inc answers 97% of complaints inside the CFPB's tracked window and closes 12.1% with a written explanation. 86.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Affiliated Group, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for The Affiliated Group, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 66.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for The Affiliated Group, Inc (97% timely; 86.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration