2026 data Public-data reference. official source

CONTRACT RESOLVE GROUP LLC

32 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

32 consumer complaints filed with the CFPB

This profile shows CONTRACT RESOLVE GROUP LLC's complaint history from CFPB public records. 32 consumers have filed complaints since 2014. The company has a 96.9% timely response rate and has provided relief in 3.1% of cases.

32
Total Complaints
96.9%
Timely Response
6.3%
Disputed
3.1%
Relief Provided
12
States Active
2014
Since

Total complaints

32

Filed since 2014

Timely response

96.9%

CFPB-tracked response window

Relief rate

3.1%

Closed with monetary or non-monetary relief

Timely response rate 96.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.1%
Industry median

Share closed with monetary or non-monetary relief.

CONTRACT RESOLVE GROUP LLC complaint mix by product

Total complaints: 32

CONTRACT RESOLVE GROUP LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 32 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 32 complaints (100.0%), resolution 3.1% Debt collection 100.0%
  • Debt collection 32 100.0% 3% relief

How CONTRACT RESOLVE GROUP LLC's 32 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 32

Top States

State Complaints
TX 13
CA 4
NY 2
MS 2
NC 2
FL 2
IL 1
OH 1
MO 1
NJ 1
MD 1
GA 1

Top Issues

Issue Complaints
Communication tactics 17
Improper contact or sharing of info 5
Took or threatened to take negative or legal action 4
Attempts to collect debt not owed 2
False statements or representation 1
Taking/threatening an illegal action 1
Threatened to contact someone or share information improperly 1
Cont'd attempts collect debt not owed 1

Yearly Trend

Year Complaints Timely
2014 4 100%
2015 1 100%
2016 6 100%
2017 2 100%
2018 9 100%
2019 3 100%
2020 2 100%
2021 1 100%
2023 2 100%
2024 1 100%
2025 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CONTRACT RESOLVE GROUP LLC

CONTRACT RESOLVE GROUP LLC has accumulated 32 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 18 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2025-01-02, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CONTRACT RESOLVE GROUP LLC reports a 96.9% timely-response rate and has closed 96.9% of cases with a written explanation to the consumer. 3.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CONTRACT RESOLVE GROUP LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CONTRACT RESOLVE GROUP LLC have?

CONTRACT RESOLVE GROUP LLC has received 32 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CONTRACT RESOLVE GROUP LLC respond to complaints on time?

CONTRACT RESOLVE GROUP LLC has a 96.9% timely response rate to CFPB complaints.

What is the most common complaint about CONTRACT RESOLVE GROUP LLC?

The most common issue reported against CONTRACT RESOLVE GROUP LLC is "Communication tactics" in the "Debt collection" product category.

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