Common Wealth Mortgage Services
25 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Common Wealth Mortgage Services complaint mix by product
- Mortgage 19 76.0% – 11% relief
- Credit reporting 4 16.0% – 0% relief
- Credit reporting, 2 8.0% – 0% relief
How Common Wealth Mortgage Services's 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 19 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Top States
| State | Complaints |
|---|---|
| UT | 10 |
| OH | 3 |
| CA | 3 |
| NM | 2 |
| FL | 1 |
| TX | 1 |
| PA | 1 |
| CO | 1 |
| LA | 1 |
| NV | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 5 |
| Trouble during payment process | 4 |
| Struggling to pay mortgage | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Closing on a mortgage | 2 |
| Loan servicing, payments, escrow account | 2 |
| Application, originator, mortgage broker | 1 |
| Settlement process and costs | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Unable to get your credit report or credit score | 1 |
| Improper use of your report | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 4 | 75% |
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 4 | 100% |
| 2022 | 3 | 100% |
| 2023 | 2 | 100% |
| 2024 | 2 | 100% |
| 2025 | 1 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Common Wealth Mortgage Services
Common Wealth Mortgage Services's 25 logged complaints stay concentrated: only 11 states show a filing on record. 56% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-06-09.
Common Wealth Mortgage Services answers 96% of complaints inside the CFPB's tracked window and closes 88% with a written explanation. 8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Common Wealth Mortgage Services.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Common Wealth Mortgage Services have?
25, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Common Wealth Mortgage Services respond to complaints on time?
96% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Common Wealth Mortgage Services?
"Incorrect information on your report", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.