CFPB · Single-product concentration
Common Wealth Mortgage Services
25 CFPB complaints · 76% in "Mortgage" · top issue Incorrect information on your report.
Common Wealth Mortgage Services: 76% of 25 CFPB complaints sit in "Mortgage". Timely 96% · relief 8%. Allegations, not findings.
- Single-product concentration
- -25% filings 2016 to 2026
CFPB relief outcome brief
CCDB company common-wealth-mortgage-services
8% relief · 96% timely · 25 filings · Mortgage
Same-product relief peers
Nearest relief peer: Flatonia Investments, LLC (8% relief)
Common Wealth Mortgage Services closes 8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Common Wealth Mortgage Services's 25 filings include narrative text
56% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Common Wealth Mortgage Services complaint mix by product
- Mortgage 19 76.0% – 11% relief
- Credit reporting 4 16.0% – 0% relief
- Credit reporting, 2 8.0% – 0% relief
How Common Wealth Mortgage Services's 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 19 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Concentrated filing states for Common Wealth Mortgage Services
Top states by attributed CFPB complaint volume for this company
- Leading state
- UT
- 40% of this company's filings
Common Wealth Mortgage Services falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- -25% vs 2016
Top States
| State | Complaints |
|---|---|
| UT | 10 |
| OH | 3 |
| CA | 3 |
| NM | 2 |
| FL | 1 |
| TX | 1 |
| PA | 1 |
| CO | 1 |
| LA | 1 |
| NV | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 5 |
| Trouble during payment process | 4 |
| Struggling to pay mortgage | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Closing on a mortgage | 2 |
| Loan servicing, payments, escrow account | 2 |
| Application, originator, mortgage broker | 1 |
| Settlement process and costs | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Unable to get your credit report or credit score | 1 |
| Improper use of your report | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 4 | 75% |
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 4 | 100% |
| 2022 | 3 | 100% |
| 2023 | 2 | 100% |
| 2024 | 2 | 100% |
| 2025 | 1 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Common Wealth Mortgage Services filings cluster in one product
Common Wealth Mortgage Services's 25 logged complaints stay concentrated: only 11 states show a filing. 56% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-09.
Common Wealth Mortgage Services answers 96% of complaints inside the CFPB's tracked window and closes 88% with a written explanation. 8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Common Wealth Mortgage Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Common Wealth Mortgage Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 25.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Common Wealth Mortgage Services (96% timely; 8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration